So today I got a Surface Pro 128GB from Harvey Norman,
It was sold as a Demo unit, he said it'd been on the display for a couple of weeks when I asked him. The device looked fine and he said it had a normal warranty so I thought okay cool, and got it.

During the sale, the store manager (I forget his name) came over to pressure me more into buying the extended warranty that I already declined. He asked why, I said I don't think its worth it for the price. He asked how much i would pay, I said $20, first thing that came to my head. He said that was absurd, so I said "well so is the price you're wanting, I'm not buying it, end of story." I was so close to walking out, he was not letting it go. 

Anyway, I get home to play with my new toy, and I turn it on. When black screens show up, there is light shining on it in some places, just like when you press down on an LCD screen. So obviously this hasn't been treated right in its lifetime. 

Eventually it finished booting, and I realised it'd been setup already, thinking it was a demo unit that'd be why. But nope, it was a user account for someone called Gavin, and was assigned to a company Domain. 

So why should I do? I got told theres none in Auckland left and I really hate waiting for things lol so thats why I got up early to get it today. The store won't do anything until I bring it in.

Also, what are your experiences with their staff up selling products? I know its their job but when someone politely says no, you shouldn't press it further. He even tried to sell me software like office and anti-virus, and I told him I have all the software I need already. He starting talking some BS about a bad virus coming over from the US right now affecting these computers, and that I should really update my anti-virus anyway. What a joke. 

-Sam