Hi geeks,

So my 2 year old daughter today found a small screwdriver in a drawer and, while watching TV unsupervised (parents of the year we're not) decided to help Blaze and the Monster Machines "fix" one of their friends on the screen... (I suspect it was Darington... I've never liked that little fecker...).

Anyway, nuts and bolts of it is that my Samsung PS50C7000YM has met it's end by way of an impact spiderweb/star crack measuring about 12 cm in diameter. It now power cycles on startup for about 60 seconds with no sign of life on screen whatsoever, before briefly providing audio feed and then powering down completely. 

I've lodged an online claim with State as their lines are closed for the night - supplying photos of the damaged screen, the receipt and the model details from the back of the TV - but am wondering what outcome I can expect. I've never EVER made a claim on contents insurance before so am not sure what will happen...

The TV is 4.5 years old but was top of the range when bought (3D, smart (sort of) functionality etc.) and cost $2530 after a fair bit of haggling down from $2799.

Anyone have any experience in this realm? Should I get full replacement cost to the value of what I originally paid or does depreciation apply? I'd like to have my ducks in a row as I've heard rumours that insurance claims assessors are paid bonuses to get the cheapest result possible for the company...

Feedback anyone?