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mdav056

616 posts

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#201896 8-Sep-2016 19:59
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It goes like this.  I got my first Intel Compute Stick (windows 8.1) from Mighty Ape about 1.5 years ago.  After about 4 months, it gave up, and after some tooing and froing, Intel replaced the unit.  Great.  Now, just over a year later, this too has given up the ghost (won't boot, no output), so I'm talking to Intel again.  The warranty from Intel is 1 year, so I would be out of luck.  But I mentioned the GCA to them, and they said they were aware of different regulations in different countries, and could I send them a link to the relevant part of the CGA.  Hopeful.

 

However, it appears to me that the CGA is not very specific.  I would have expected a computer to work for more than 1 year and 2 months, but would the CGA think this?  I *think* I have read somewhere that 3-5 years would be the expected life.

 

Can anyone please point me to anything relevant to this?  I'd like to send Intel chapter&verse on what the expectation is in NZ, so that I could maybe get a replacement.  Mighty Ape are clearly well out of this now, I don't think that I can go back to them with an already-replaced unit.

 

Thanks, people.





gml


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sidefx
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  #1626166 9-Sep-2016 07:03
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I would still try mighty ape and see what they say...




"I was born not knowing and have had only a little time to change that here and there."         | Octopus Energy | Sharesies
              - Richard Feynman


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