Who owns the copper wire from telephone pole to my house?

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josephhinvest

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#171712 28-Apr-2015 20:24

I've been wanting to upgrade from ADSL2 but have been unable to due to attennuation. I would like to investigate getting the old and complex (read: DIY disaster) phone lines in the house removed.

1. Who owns the line from the telephone pole to my house? It's currently stretched tight by a tree and this doesn't look ideal.
2. Who is the best person to replace the line from where it meets the house, to the internal (also required) master splitter? It's a relatively simple (ha!) run around the exterior corner then up into lounge to a new (as yet hypothetical) master splitter. I only require 1 modem and 1 cordless phone connection, the other mishmash of wiring can be disconnected.

Cheers,
Joseph

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#1293130 28-Apr-2015 20:26

Chorus own the cable

coffeebaron can do the splitter

EDIT. Assuming you're Auckland or Waikato then coffeebaron would be the person.

kiwikiwi

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#1293132 28-Apr-2015 20:26

Chorus all the way until it's internal

Coffee Baron if you are the Auckland/Waikato area if you want some work done internally.

You can also follow me on twitter here @kiwifortw I do twitch streams every now and then at twitch.tv/kiwiforthewin :)

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johnr

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#1293133 28-Apr-2015 20:30

Pass ETP is home owner

frankv

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#1293135 28-Apr-2015 20:42

Whoever owns the tree (i.e. the owner of the land where the tree is growing) is responsible for keeping it pruned clear of the lines.

Xeon

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#1293136 28-Apr-2015 20:45

josephhinvest: I've been wanting to upgrade from ADSL2 but have been unable to due to attennuation.

I presume you mean ADSL2->VDSL2?
When you upgrade they should rewire for you, when my brothers house was redone they placed a master splitter where the line entered the house and ran cat5e to the new master jackpoint.

Wheelbarrow01

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Chorus

#1293143 28-Apr-2015 21:12

Xeon:
josephhinvest: I've been wanting to upgrade from ADSL2 but have been unable to due to attennuation.

I presume you mean ADSL2->VDSL2?
When you upgrade they should rewire for you, when my brothers house was redone they placed a master splitter where the line entered the house and ran cat5e to the new master jackpoint.

Yea but if the attenuation is already 10dB+ the ISP won't even want to run the order for it. The best way to know if it is specifically your wiring causing the issue is to get a prequal check on a couple of your neighbours' addresses. If their attenuation is significantly lower than yours then it could possibly be your home wiring, but your part of the street could also just be too far away from the nearest cabinet.

The views expressed by me are not necessarily those of my employer Chorus NZ Ltd

xpd

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#1293297 29-Apr-2015 08:55

frankv: Whoever owns the tree (i.e. the owner of the land where the tree is growing) is responsible for keeping it pruned clear of the lines.

Correct.... similar to power lines however the power companies will at least come out and do one trim for free. Chorus will not. But Chorus will come replace the cable each time its rubbed against the tree and exposed the core or at least they did for me until we finally removed the tree.

Gavin / xpd / FastRaccoon / Geek of Coastguard New Zealand

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josephhinvest

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#1293322 29-Apr-2015 09:15

Thanks for all the responses.

I'll try to trim the tree just to avoid any future problems.
I will also look at getting neighbours addresses checked too, this is a good idea. I'm not sure how far away from an exchange we are. I do feel like the internal wiring could be a factor, it's a shambles done by the guy who renovated our house before we bought.

Cheers,
Joseph

josephhinvest

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#1293325 29-Apr-2015 09:19

Xeon:
josephhinvest: I've been wanting to upgrade from ADSL2 but have been unable to due to attennuation.

I presume you mean ADSL2->VDSL2?
When you upgrade they should rewire for you, when my brothers house was redone they placed a master splitter where the line entered the house and ran cat5e to the new master jackpoint.

Yes indeed to VDSL. I applied last year, was told yes, then no after more tests.
Where the line enters the house is a good spot for a master splitter and jack point, hopefully it won't be too big of a job.

Thanks,
Joseph

kiwikiwi

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#1293338 29-Apr-2015 09:49

josephhinvest:
Xeon:
josephhinvest: I've been wanting to upgrade from ADSL2 but have been unable to due to attennuation.

I presume you mean ADSL2->VDSL2?
When you upgrade they should rewire for you, when my brothers house was redone they placed a master splitter where the line entered the house and ran cat5e to the new master jackpoint.

Yes indeed to VDSL. I applied last year, was told yes, then no after more tests.
Where the line enters the house is a good spot for a master splitter and jack point, hopefully it won't be too big of a job.

Thanks,
Joseph

Are you able to post your current modem stats? Interested to why they'd say yes and then back pedal.

You can also follow me on twitter here @kiwifortw I do twitch streams every now and then at twitch.tv/kiwiforthewin :)

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josephhinvest

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#1293342 29-Apr-2015 09:57

kiwikiwi:
josephhinvest:
Xeon:
josephhinvest: I've been wanting to upgrade from ADSL2 but have been unable to due to attennuation.

I presume you mean ADSL2->VDSL2?
When you upgrade they should rewire for you, when my brothers house was redone they placed a master splitter where the line entered the house and ran cat5e to the new master jackpoint.

Yes indeed to VDSL. I applied last year, was told yes, then no after more tests.
Where the line enters the house is a good spot for a master splitter and jack point, hopefully it won't be too big of a job.

Thanks,
Joseph

Are you able to post your current modem stats? Interested to why they'd say yes and then back pedal.

Yep will post them when I'm home. The response from Spark at the time was "Sorry – we couldn’t process your application. Here’s why: After more network testing, we found that we can’t provide Spark Ultra VDSL on your line."

Cheers,
Joseph

josephhinvest

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#1293362 29-Apr-2015 10:03

kiwikiwi:
josephhinvest:
Xeon:
josephhinvest: I've been wanting to upgrade from ADSL2 but have been unable to due to attennuation.

I presume you mean ADSL2->VDSL2?
When you upgrade they should rewire for you, when my brothers house was redone they placed a master splitter where the line entered the house and ran cat5e to the new master jackpoint.

Yes indeed to VDSL. I applied last year, was told yes, then no after more tests.
Where the line enters the house is a good spot for a master splitter and jack point, hopefully it won't be too big of a job.

Thanks,
Joseph

Are you able to post your current modem stats? Interested to why they'd say yes and then back pedal.

Stats follow, presumably formatting will get munged

Statistics -- xDSL

Synchronized Time: 5:21:55:17
Number of Synchronizations: 1

Mode: ADSL2+ Annex A
Traffic Type: ATM
Status: Up
Link Power State: L0
Copper Loop(kft): 0.0

Downstream Upstream
Line Coding(Trellis): On On
SNR Margin (0.1 dB): 121 128
Attenuation (0.1 dB): 230 117
Output Power (0.1 dBm): 193 124
Attainable Rate (Kbps): 9024 913

Path 0 Path 1
Downstream Upstream Downstream Upstream
Rate (Kbps): 8136 916 4608 864

MSGc (# of bytes in overhead channel message): 51 17 0 0
B (# of bytes in Mux Data Frame): 144 27 0 0
M (# of Mux Data Frames in FEC Data Frame): 1 1 0 0
T (Mux Data Frames over sync bytes): 2 3 0 0
R (# of check bytes in FEC Data Frame): 12 0 0 0
S (ratio of FEC over PMD Data Frame length): 0.5683 0.9655 0.0000 0.0000
L (# of bits in PMD Data Frame): 2210 232 0 0
D (interleaver depth): 96 1 0 0
Delay (msec): 14 0 0 0
INP (DMT symbol): 2.00 0.00 0.00 0.00

Super Frames: 31542358 30523617 0 0
Super Frame Errors: 25 1 0 0
RS Words: 3595828679 3096201 0 0
RS Correctable Errors: 8717 0 0 0
RS Uncorrectable Errors: 819 0 0 0

HEC Errors: 605 0 0 0
OCD Errors: 0 0 0 0
LCD Errors: 0 0 0 0
Total Cells: 1213782225 1104876650 0 0
Data Cells: 1079766070 185895055 0 0
Bit Errors: 39009 158 0 0

Total ES: 12 1
Total SES: 0 0
Total UAS: 79 79

andrew027

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#1293433 29-Apr-2015 11:36

josephhinvest: Thanks for all the responses.

I'll try to trim the tree just to avoid any future problems.
I will also look at getting neighbours addresses checked too, this is a good idea. I'm not sure how far away from an exchange we are. I do feel like the internal wiring could be a factor, it's a shambles done by the guy who renovated our house before we bought.

Cheers,
Joseph

Only slightly off topic, but related...

I remember reading a post on GZ that had a link to a map showing the locations of exchanges and cabinets in New Zealand. I tried looking for it but can only find a really old thread that points to the old telecomwholesale website, and I can't find a comparible map on the sparkwholesale site. Does anyone have a link for a current map?

Sideface

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#1293436 29-Apr-2015 11:43

andrew027: ... I remember reading a post on GZ that had a link to a map showing the locations of exchanges and cabinets in New Zealand. ...

These locations appear to be well-kept secret - I'd love to know where our local exchange is, but can't find it.

Sideface

Jase2985

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#1293443 29-Apr-2015 11:57

Sideface: These locations appear to be well-kept secret - I'd love to know where our local exchange is, but can't find it.

i actually Google'd mine to see where it was, and found a picture with some recognizable landmarks and the street name so was able to narrow it down from that.

not that it worries me as im cabinet fed anyways

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