We recently had ADSL2+ from Actrix connected.  The house was prewired with CAT5 cabling and a patch panel and a master splitter from the previous owner's broadband so it was relatively easy to connect up at my end.

I couldn't get sync at all initially and that turned out to be some poorly done wiring on the incoming side of the splitter.  Once that was remedied it would sync, but only with the modem (NetComm NB604N) set to ADSL2.  If I enabled ADSL2+ it would not sync.  Just to be sure it wasn't the house wiring I disconnected the house entirely and connected the modem directly to the incoming pair.

Here are my connection stats:


Apparently I'm pretty close to the cabinet:



I get download speeds of 2-3 Mbit/s, Ookla is:


 
So where to from here?

 

• put up with it?
• moan to ISP?
• moan to Chorus?

Any comments appreciated.  I'm particularly interested in how I can find out more about the quality of my copper to the home, or whether I am actually configured for ADSL2+.

Thanks for reading this far,

R