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Forums › New Zealand Broadband › Chorus confused about VDSL for my property
openmedia

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#209069 11-Mar-2017 12:14
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So the two different chorus maps are saying different things. Back about 2 months both stated VDSL was available, and now the Business Broadband Map still has me in a VDSL Zone

 

- https://www.chorus.co.nz/broadband-options/for-business/broadband-map

 

But the address lookup map doesn't

 

 - https://www.chorus.co.nz/broadband-checker

 

Anyone else seen this? And it isn't just my address, some issue with all of  the neighbours on my street and nearby.




Generally known online as OpenMedia, now working for Red Hat APAC as a Technology Evangelist and Portfolio Architect. Still playing with MythTV and digital media on the side.

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Talkiet
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  #1735053 11-Mar-2017 21:34
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openmedia:

 

DarkShadow:

 

Best way to get a more accurate answer is to ask your ISP for a prequal.

 

 

 

 

Orcon are willing to try but I don't want to use their VOIP service.

 

Spark won't offer ADSL/VDSL in my area any more, only 4G

 

 

 

 

That sounds wrong. From further comments it sounds like the prequal is clearly wrong. Unless there's some crazy edge case where the Chorus gear is only capable of 1mbps but you are on unbundled gear then you should be able to push for ADSL or VDSL. Ask for a site specific prequal and and if they still insist that you can only get 1mbps, (assuming you are with Spark at the moment) get them to log an incident for it and get their name, then forward me the info. If you're not currently with Spark, just get the name of the person and ask if they can provide a reference number for the call.

 

 

 

This is the second time I have heard someone say that Spark has refused to supply ADSL/VDSL (and has said 4G is the only option) and while that could be the case if the copper looks terrrrrrible, it doesn't sound right in your situation and I'd like to check. 

 

 

 

Cheers - N

 

 




Please note all comments are from my own brain and don't necessarily represent the position or opinions of my employer, previous employers, colleagues, friends or pets.

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