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djotter

38 posts

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#207654 7-Jan-2017 01:02
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Hello networking gurus of Geekzone,

 

First up, I have limited knowledge of networking, but strap together solutions from forums and a bit of Google-fu. But I have run into a problem where I either do not know the correct terms to search for or may be rare enough to make it hard to find.

 

 

 

I have put together a home network of an Ubiquiti Edgerouter X and Unifi AP. This is all running well following this lifesaving guide http://www.geekzone.co.nz/forums.asp?forumid=66&topicid=205740

 

 

 

Where I am stuck now is I want to access my Plex server remotely, and maybe try to host a personal webserver once I learn a little more.

 

Following the port forwarding rules in the EdgeOS GUI following this tutorial https://www.youtube.com/watch?v=R9eynv1Pyvo and this one https://www.youtube.com/watch?v=7QSRNwFo6os to try it manually, I am still not able to see my forwarded port on canyouseeme.org.

 

Looking further, the public IP on canyouseeme.org does not match the IP on my router dashboard, canyousee me being 150.107.xxx.xxx and router showing 100.69.xxx.xx. A bit of looking around and reading, shows that I am on a VLAN from my ISP and have been assigned a Shared Address Space or Carrier Grade NAT.

 

 

 

Is there a way to access my Plex server and webserver remotely in this configuration? Trustpower offer a static IP for $5 a month, would that fix it? I would rather not have to pay extra if I don't have too.

 

 

 

Thank you for your help :)


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taneb1
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  #1699790 7-Jan-2017 11:27
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As Mike and Others stated above, it would appear that you have been set up with a Carrier Grade Nat IP Address.

 

We can move you onto Dynamic Public IP free of charge, which should allow you to access Plex remotely without any issues.

 

If you need port forwarding for other things, I would recommend a static IP which is $5 per month, but for just plex you shouldn't need a static (I have tested this setup with others before and works fine)

 

If you PM me your account details, I should be able to get this resolved for you.

 

Alternatively if you ring the Technical Support Team (They are available over the weekend for faults) and advise you need them to turn off CGN, they can action this for you (Make take around 30 minutes and a reboot of your router to take effect).





Any comments made are my personal views and does not represent those of my employer


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