Help required connecting router.

Forums › LAN (ethernet/Wi-Fi/routers/switches/Bluetooth) › Help required connecting router.

GregorySanchez

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#245252 25-Jan-2019 21:16

I have just purchased a new router and I am having trouble getting it set up. I have purchased an ASUS RT-AC5300 router, but I am having issues getting it connected to my Fibre connection. My internet service provider is Orcon, I have done my own research and after few hours still have had no luck. I don't understand too much about networking but I definitely know how to folllow instructions, all of which I've found so far have not worked. Could somebody please help me?

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#2167659 25-Jan-2019 21:37

https://www.pbtech.co.nz/ASUSISPSettings#VDFRTAC

GregorySanchez

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#2167661 25-Jan-2019 21:47

I appreciate this, unfortunately I have already followed these steps with no such luck.

Spyware

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#2167664 25-Jan-2019 22:00

There is no more to it. DHCP with VID=10. Post captures of all settings, entire page.

Batman

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#2167665 25-Jan-2019 22:23

*assuming your settings are actually all correct*

i have an asus rt ac3200

sometimes i have to reboot a few times before it will get the internet!

took many firmware updates before it became better, router was quite buggy for a while

GregorySanchez

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#2167671 26-Jan-2019 00:46

All of the settings are default except for the ones which the PBTech site informed me to change. I've also added the DHCP tab and a screen shot of the network map which states an error.

Iptv tab:

WAN/Internet tab:

DHCP tab:

Network mapping tab:

ANglEAUT

altered-ego
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#2167674 26-Jan-2019 01:05

Spyware:

https://www.pbtech.co.nz/ASUSISPSettings#VDFRTAC

Very nice. Didn't know they had this.

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#2167678 26-Jan-2019 01:31

No authentication needed for Orcon?

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Batman

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#2167685 26-Jan-2019 07:02

Try in this order

Factory reset
Reboot
Reboot
Reboot
Firmware update

Jase2985

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#2167698 26-Jan-2019 08:08

not related to your question but i believe its relevant advice. take it back and get a orbi or amplifi kit for the same price. likely get better coverage and be way more versitile

these "gaming routers" are a bit of a scam. bigger more powerful isnt necessarily better

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#2167714 26-Jan-2019 08:26

my asus rt ac3200 gives me wifi that can watch 4k youtube from across the road

it has 3 different wifis so all my devices use a separate wifi :)

it never fails me unless i reboot it, but i don't reboot it. when i say bugs it's the interface that's buggy, performance has been top notch from day 1.

it's not a gimmick

i believe the 5300 has 3 wifis but using MIMO. MIMO only works if every device connected has MIMO. one device without MIMO breaks MIMO so I chose the 3200. since 99% of devices do not have MIMO anyway, I guess you could call MIMO a gimmick.

Jase2985

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#2167718 26-Jan-2019 08:32

it is a gimmick because most devices radios are not that powerful to send the data back from a long distance. easy to receive it hard to send it back.

having a super powerful single access point doesn't work these days with the noise floor of those 2 spectrum getting higher and higher.

all its likely doing it drowning out your neighbours signals as well.

having more less powerful access points is what you should be using.

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michaelmurfy

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#2167771 26-Jan-2019 10:43

Jase2985:

it is a gimmick because most devices radios are not that powerful to send the data back from a long distance. easy to receive it hard to send it back.

having a super powerful single access point doesn't work these days with the noise floor of those 2 spectrum getting higher and higher.

all its likely doing it drowning out your neighbours signals as well.

having more less powerful access points is what you should be using.

Furthermore - for the price of a ASUS RT-AC5300 you can get an AmpliFi which not only performs better (WiFi wise) but looks nice too.

Gaming routers are a scam, I've already covered this off multiple times.

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GregorySanchez

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#2167782 26-Jan-2019 11:23

So going on what I've read I brought the wrong router? Is there no way to get this to work at all? One thing that I wasn't sure of was the DHCP error I got which shows in one of the photos I posted. Could this be an issue with the ONT needing to be configured correctly and not the settings on the router?

rscole86

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#2167801 26-Jan-2019 11:48

Have you tried to factory reset and checking for new firmware? The firmware you're running is almost a year old, the most recent is from December 2018.

GregorySanchez

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#2167802 26-Jan-2019 11:51

Yep, I installed the most recent straight from the ASUS website. I'm honestly running out of options here aye.

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