I have a first gen unit and I got the privacy statement and then had to login. Looks OK with Mainland China and English.

I get the 'Main brush is blocked' error frequently but on investigation find no problem. Do others see this issue?

No brush errors here. Not an awful amount of use yet, though.

I've had it several times and there's no blockage.

gbwelly:

 

I get the 'Main brush is blocked' error frequently but on investigation find no problem. Do others see this issue?

 

 

 

@gbwelly I get this error occasionally but it's always because the brush is blocked.

Mine finally arrived today just after 4 weeks, and some sub par communications, with DSE, very happy with it for the money, does a much better job than I expected after the first run, firmware took a little while to update, almost thought it had frozen, but it was all good. Certainly makes you aware of what you have lying around your floor you might have just been ignoring, so good excuse for tidying up some cables, its snagged a couple i didn't see at first, but nothing harmful.

I'm in the same boat. I ordered on May 7th and since then I've been told:

- My order has been delayed due to circumstances beyond our control

- I was offered a $15 voucher for my troubles (I never received the voucher)

- My order of a Figure 8 cable has been delayed (I didn't order a figure 8 cable, I ordered a vacuum)

- My order will definitely be shipped on June 12th (it hasn't shipped)

This is the last time I order with DSE.  Worst experience I've had in years.

I was getting the figure of 8 cord is delayed emails too, I think they bundle the vacuum with an NZ powercord.

Ordered via Dick Smith on Trade Me on 9 May, still don't know when it will ship even though I've been promised two previous dates. Yesterday afternoon I lodged a dispute with Trade Me.

Certainly would never buy off them again. Kicked myself that I didn't spend $40 more at Parallel Imported before their price went up massively.

Where do people buy the brushes and filters etc for these units? Care to share a link? If shipping is slow I'd like to order some consumables well in advance from needing them...

https://www.aliexpress.com/item/Original-parts-including-Filter-side-brush-and-Main-Brush-cleaning-tools-kit-for-Xiaomi-MI-Robotic/32823508120.html?spm=a2g0s.9042311.0.0.27424c4d4P3hqA

Got mine from here.

cnor152:

 

https://www.aliexpress.com/item/Original-parts-including-Filter-side-brush-and-Main-Brush-cleaning-tools-kit-for-Xiaomi-MI-Robotic/32823508120.html?spm=a2g0s.9042311.0.0.27424c4d4P3hqA

 

 

 

Got mine from here.

 

Seems very decently priced!