Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


blur

384 posts

Ultimate Geek
+1 received by user: 3


#191262 29-Jan-2016 17:59
Send private message

Hi there

 

I have a unique problem that I hope someone can help with. I have an Apple iPhone 5 that I'd used for work purposes. I've since left that employment, and subsequently my email associated with that employment has been removed. I have the phone as part of the leaving settlement.

 

Sadly, when the phone was given to me, it was already configured with my work email, including "find my iPhone" with my work email address.

 

I no longer know the password to that Apple ID, and as it's associated to the email address that no longer existes, I can't re-set the password.

 

Thinking I could just restore the phone to factory defaults and install it again, I did a hardware reset.

 

now when I've restored the phone, it's UID is still associated with that damn account, and it askes me for the old username and password!

 

Does anybody have any other bright ideas?

 

 

 

 

 

 





My HTPC - Case Antec Fusion Remote, MOBO Intel DH67BLB3, CPU Intel Core i5-2400S 2.5 GHz, RAM 8GB  DDR3 1333, HDD 120Gig Corsair Force Series 3 SSD system | WD Caviar Black 2TB data, Tuners Black Gold BGT3595 dual DVB-S/S2, dual DVB-T, Video nVIDIA GeForce GT 520, 1024MB, Sound Intel® High Definition Audio (onboard), OS Windows 7 x64

Create new topic

This is a filtered page: currently showing replies marked as answers. Click here to see full discussion.

CYaBro
4708 posts

Uber Geek
+1 received by user: 1182

ID Verified
Trusted

  #1481412 29-Jan-2016 18:33
Send private message

No way to get that lock removed without either access to the email account that it is locked to, or providing a copy of the original proof of purchase to Apple.

 

They would then remove the lock from their side.

 

So it sounds like a call to your old place of employment to get that proof of purchase, or get them to temporarily reinstate your old email account so you can reset the password and then unlock it from the icloud account.

 

Your old employer should have made sure it was unlocked from any work related accounts, and wiped, before giving it to you.

 

 





Opinions are my own and not the views of my employer.


Create new topic








Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.