Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


TranceManNZ

43 posts

Geek
+1 received by user: 2


#196652 8-Jun-2016 06:43
Send private message

I have an iPhone 6S which has developed a battery issue. Apple have now agreed to replace my device but are only going to replace with a “service device” / “as new device”

 

This seems very wrong to me as under the consumer act I should be getting like for like? I did not purchase a second hand refurbished iPhone so I should be offered one as replacement?

 

Has anyone tested this case with Apple and if so do you have any pointers on how to proceed?  


View this topic in a long page with up to 500 replies per page Create new topic

This is a filtered page: currently showing replies marked as answers. Click here to see full discussion.

radomatic
93 posts

Master Geek
+1 received by user: 27


  #1568132 8-Jun-2016 17:58
Send private message

I would think it was perfectly acceptable under the CGA myself.

 

The device they are giving you is probably better than what you are giving them.

 

Given how stringent Apple are with testing the remanufactured devices, they are probably better than a new one.


View this topic in a long page with up to 500 replies per page Create new topic








Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.