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eracode

Smpl Mnmlst
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#271672 21-May-2020 15:23
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Yesterday I was communicating with my brother here in Auckland via Apple Messages and it was working normally. I am using an iPad on Spark Wifi. Then I sent him two separate messages containing links to two websites (one of which was GZ) using Share > Messages.

 

Even though as usual I clicked on his name in Contacts as recipient, these two messages went to an international number with prefix +351, which is Portugal. I was in Portugal last year and although I don’t remember this number, it may be a number I once had in my phone.

 

I checked the numbers I have recorded for him in Contacts and they’re fine - and no stray Portugal number. Also I don’t have the Portugal number anywhere else in my Contacts as far as I know.

 

This morning, if I send him an ordinary message with no link attached, it seems to work fine. But if I try to send him a link, it goes to the overseas number.

 

I have no idea what is going on and would be grateful for comments/advice.





Sometimes I just sit and think. Other times I just sit.


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eracode

Smpl Mnmlst
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  #2489345 22-May-2020 12:12
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Called Apple Support and spent 30+ mins talking to the rep in Oz. He said he had never seen or heard of such an issue before.

 

He set himself up with screen-share on my iPad and watched and verified what I was saying. Fortunately I could easily replicate it. We tried things that didn’t fix it and ended up deleting all of my contacts from the iPad then reinstalling them from iCloud. This seems to have done the trick. Maybe I could have thought of that but didn’t. He admitted that although it appears fixed, he didn’t know what had caused it. Seems something was corrupted somehow in Contacts

 

Once again, very impressed with Apple’s support. The guy really was great. Apple gear isn’t cheap but this is what you get with it.





Sometimes I just sit and think. Other times I just sit.


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