19 data pack

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › 19 data pack

Sinn

103 posts

Master Geek

#104903 22-Jun-2012 12:47

Not a big issue but I logged onto my 2 degrees page today and when I check out the value packs section.. for some reason I only lists the $19 text pack.

Does this mean for some reason I am not eligible for the other $19 packs?

old3eyes

9120 posts

Uber Geek

Subscriber

#644705 22-Jun-2012 12:56

Or are you meaning these ones ?
http://www.2degreesmobile.co.nz/prepay/pricing/value-packs
They're still showing here.

http://www.2degreesmobile.co.nz/prepay/pricing/value-packs/19combos

Regards,

Old3eyes

wongtop

565 posts

Ultimate Geek

#644711 22-Jun-2012 13:01

They used to have a problem where you couldn't subscribe to some of the $19 packs through the website. You had to subscribe via text. I am not sure whether they have fixed the problem. Maybe they haven't.

1080p

1332 posts

Uber Geek
Inactive user

#644737 22-Jun-2012 13:33

wongtop: They used to have a problem where you couldn't subscribe to some of the $19 packs through the website. You had to subscribe via text. I am not sure whether they have fixed the problem. Maybe they haven't.

They haven't. You have to do it via SMS or call them.

Sinn

103 posts

Master Geek

#644765 22-Jun-2012 14:11

that would explain it. thanks for the answers!

2degreesCare

1537 posts

Uber Geek

Trusted

2degrees

#644848 22-Jun-2012 16:49

You will be able to buy via Your 2degrees and the Top-Up page, just not yet. We're working on it. :)

DoomlordVekk

129 posts

Master Geek

Trusted

#644850 22-Jun-2012 16:50

Right now I struggling to get a top up to process correctly via the website to actually allow me to purchase anything, via the website or SMS.

2Degrees, your credit card based top up process, via a Corporate internet feed, on a supported browser is decidely sub-optimal. The process keep processing and goes nowhere and does nothing, for at least 15 mins, where upon a second attempt elicits the same webpage tedium for zero results.

The Corporate feed is via TelstraClear and the Browser is Firefox 9/0/1 on XP. Seems legitimate.

"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." Donald Porter – British Airways

The views expressed here are my own and are not reflective of other organisms or organisations.