DNS offline?

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › DNS offline?

Publius

276 posts

Ultimate Geek

#193439 11-Mar-2016 01:28

Whats going on orcon, dns seems down, returning recursive results only very sporadically.

Also, i tried emailing you (commercial support) and get:

550 5.7.1 <premiumsupport@orcon.net.nz>... Relaying denied. Proper authentication required.

550 5.7.1 <technical@orcon.net.nz>... Relaying denied. Proper authentication required.

Not really inspiring much confidence here....

At least you answered the phone when I called.

jarledb

Webhead
3257 posts

Uber Geek

Moderator

ID Verified

Trusted

Lifetime subscriber

#1511017 11-Mar-2016 01:44

You could look at using Google 8.8.8.8 and 8.8.4.4, or Opendns with 208.67.222.222 and 208.67.220.220 if you want something to tide you over until they fix their problem.

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cws82us

788 posts

Ultimate Geek

#1511024 11-Mar-2016 06:32

Down here too in hamilton,

join Quic and get free sign up when you click my link https://account.quic.nz/refer/250676

noroad

951 posts

Ultimate Geek

Trusted

#1511030 11-Mar-2016 07:18

Publius:

Whats going on orcon, dns seems down, returning recursive results only very sporadically.

Also, i tried emailing you (commercial support) and get:

550 5.7.1 <premiumsupport@orcon.net.nz>... Relaying denied. Proper authentication required.

550 5.7.1 <technical@orcon.net.nz>... Relaying denied. Proper authentication required.

Not really inspiring much confidence here....

At least you answered the phone when I called.

There had been an ongoing issue with the process crashing on the primary DNS resolvers. When you saw this the resolvers were being replaced with new virtual servers running a later code version. The email, will need to investigate that one. The whole DNS platform for Orcon/Slingshot is being heavily upgraded/distributed over the coming months.

RogerMellie

320 posts

Ultimate Geek

#1511052 11-Mar-2016 08:45

emails sent to my mums address this morning was bounced back to me with 'relaying denied'. Guess it will be fixed soon.

noroad

951 posts

Ultimate Geek

Trusted

#1511084 11-Mar-2016 09:04

RogerMellie:

emails sent to my mums address this morning was bounced back to me with 'relaying denied'. Guess it will be fixed soon.

Should be fixed any minute now.

Athlonite

1828 posts

Uber Geek
Inactive user

#1511706 12-Mar-2016 01:22

yeah changed my DNS to OpenDNS last night as had problems with sites not resolving

noroad

951 posts

Ultimate Geek

Trusted

#1511739 12-Mar-2016 08:49

Athlonite:

yeah changed my DNS to OpenDNS last night as had problems with sites not resolving

Just remember, using generic DNS will reduce your overall performance as you no longer get the closest caches for things like Youtube. The issue with Orcon's DNS was rectified, and a lot of work is going on behind the scenes to ensure the Orcon (and Slingshot) DNS resolvers are of the highest quality.

Sharesies

Trade NZ and US shares and funds with Sharesies (affiliate link).

alliao

321 posts

Ultimate Geek

#1543914 29-Apr-2016 11:07

this is an ongoing issue, hopefully gets resolved soon.. does the DNS server gets ddoss or something? Why not restrict it to orcon clients only?

It's gotten so bad I have set secondary dns to some public dns server in Australia.. just goes down from time to time for no apparent rhyme or reason

linw

2849 posts

Uber Geek

#1544291 29-Apr-2016 22:19

I have been getting DNS issues as well. It seems to be OK if the Orcon DNS server address is added to the NIC setup. Bit more time needed to verify this, though.

Could the snafu be in the router (NF4V) as I got issues with the router/gateway address added to the NIC setup and once a page was borked, it couldn't be got back with a retry.

Anyway, going with adding in the DNS address to the NIC to see if that really is a solution.