2degrees WiFi calling

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3196 posts

Uber Geek

#2000497 22-Apr-2018 00:08

jpfree:

I've noticed that "Wi-Fi calling on iCloud connected devices" as Apple calls it isn't supported. Is this something 2degrees enables or Apple? It'd be nice to be able to use the watch or iPad to make/receive a call even if the phone's battery dies.

Would love to know this one as well. Was very curious when I read that.

PhantomNVD

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#2000501 22-Apr-2018 02:53

Must be a 2D decision as Apples website says they support it?

https://support.apple.com/en-nz/HT203032

Make and receive Wi-Fi calls from another device

If your carrier supports Wi-Fi Calling on iCloud-connected devices, you can also make and receive Wi-Fi calls on other devices. You can use Wi-Fi Calling on these devices, even if your iPhone isn't on the same Wi-Fi Network or turned on:
iPad or iPod touch with iOS 9 or later
Apple Watch with watchOS 2 or later
Mac (2012 or later model) with OS X El Capitan

noahsark

6 posts

Wannabe Geek

#2000552 22-Apr-2018 11:17

SaltyNZ:

IKE (tunnel setup) is UDP 500 and then UDP 4500 for IPSec main tunnel when behind a NAT. Your router must properly handle UDP NAT - you'll have to have one that does stateful connection tracking. I have an NF4V but I only use it as a PPPoE modem, not a router, so I can't comment on whether they can be configured appropriately or not.

You shouldn't need to open the ports specifically to an IP address, but the IPSec gateway is 118.149.14.20.

Thanks for this information but it appears that Orcon may have something either in its modum/router or system setup that is causing the problem and preventing me from overcoming it. When I try setting up port triggering in Orcon's NF4V I get the message 'Add port triggering failed'. This message comes up whether I use customerised values or those from one of the applications in the drop down menu.

I think things may be getting off topic with this as it is appears to be an Orcon problem rather than a 2 Degrees wifi calling problem so I will start a new topic.

lokeynz's link that effectively said to check what ALGs were ticked unfortunately did not help as all the ALGs are ticked. Thanks all the same for your time lokeynz.

SaltyNZ

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#2000840 23-Apr-2018 06:38

PhantomNVD: Must be a 2D decision as Apples website says they support it?

https://support.apple.com/en-nz/HT203032

Make and receive Wi-Fi calls from another device

If your carrier supports Wi-Fi Calling on iCloud-connected devices, you can also make and receive Wi-Fi calls on other devices. You can use Wi-Fi Calling on these devices, even if your iPhone isn't on the same Wi-Fi Network or turned on:
iPad or iPod touch with iOS 9 or later
Apple Watch with watchOS 2 or later
Mac (2012 or later model) with OS X El Capitan

'Wifi calling on other devices' is not the same as VoWifi (ala 2degrees). The 'Wifi calling on other devices' still uses the original phone to receive calls - but it also alerts other Apple devices on the same Wifi and they can be used to receive the call. It does not allow you to use an iPad, iPod or Watch as a completely independent device. FWIW, I turned it off as I found it annoying.

In any case, it has nothing to do with 2degrees. :-)

iPad Pro 11" + iPhone 15 Pro Max + 2degrees 4tw!

These comments are my own and do not represent the opinions of 2degrees.

jpfree

45 posts

Geek

#2000841 23-Apr-2018 07:23

SaltyNZ:

PhantomNVD: Must be a 2D decision as Apples website says they support it?

https://support.apple.com/en-nz/HT203032

Make and receive Wi-Fi calls from another device

If your carrier supports Wi-Fi Calling on iCloud-connected devices, you can also make and receive Wi-Fi calls on other devices. You can use Wi-Fi Calling on these devices, even if your iPhone isn't on the same Wi-Fi Network or turned on:
iPad or iPod touch with iOS 9 or later
Apple Watch with watchOS 2 or later
Mac (2012 or later model) with OS X El Capitan

'Wifi calling on other devices' is not the same as VoWifi (ala 2degrees). The 'Wifi calling on other devices' still uses the original phone to receive calls - but it also alerts other Apple devices on the same Wifi and they can be used to receive the call. It does not allow you to use an iPad, iPod or Watch as a completely independent device. FWIW, I turned it off as I found it annoying.

In any case, it has nothing to do with 2degrees. :-)

Yes and no - per the above quote "Wifi calling on iCloud-connected devices" allows you to make Wi-Fi calls on other devices even if your iPhone isn't on the same Wi-Fi Network or turned on (emphasis mine), so this implies each device communicates directly back to the mothership. That's per https://support.apple.com/en-nz/HT203032

There is as well what you're referrring to which is Continuity (https://support.apple.com/en-nz/HT204681#phone), that's what we know and love today.

Apple stuff is so simple eh 😛

SaltyNZ

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#2000844 23-Apr-2018 07:39

jpfree:

There is as well what you're referrring to which is Continuity (https://support.apple.com/en-nz/HT204681#phone), that's what we know and love today.

Apple stuff is so simple eh 😛

Oh, it's another feature! Nice. :-D

iPad Pro 11" + iPhone 15 Pro Max + 2degrees 4tw!

These comments are my own and do not represent the opinions of 2degrees.

Spong

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#2003422 27-Apr-2018 11:46

I've been waiting for my 2Degrees supplied Galaxy S7 Edge to get WiFi calling and twice now, the expected release date has been pushed further away. Instead of late April, it's now late May. I can tell you, I'm really disappointed, especially with the crap coverage where I live. I've been with you guys from the beginning, but it's getting harder to justify the loyalty.

Can someone there tell me why you keep pulling the release date away? Is there some way I can get it earlier?

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toejam316

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#2003434 27-Apr-2018 12:08

The release I'd suspect is tied to a software update - my Note 8 got it alongside Oreo. I suspect the S7E Oreo update will also enable wifi calling, however it will need to be the nzc carrier pacakge.

Anything I say is the ramblings of an ill informed, opinionated so-and-so, and not representative of any of my past, present or future employers, and is also probably best disregarded.

Spong

1005 posts

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#2026590 31-May-2018 23:44

Here we go again.

The given date for WiFi calling for the 2D supplied Samsung Galaxy S7 and S7 Edge has yet again been broken, and it's no longer the end of May. This would be about the 3rd or 4th time this has happened. Now the 2Degrees site states "Unfortunately, we cannot commit to a timeframe for this device. We will update this page as soon as we have more information."

Please @SaltyNZ @2DegreesCare or someone else from 2D, could you please advise why this keeps happening, and what the delay is? As a very loyal long term customer, please give me some hope.....

Is it because of Oreo update delays?

Tivo upgrades to operate with the new OzTivo EPG, support and service. Over 400 performed here so far. See: www.hillcrest.net.nz

Linux

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#2026593 31-May-2018 23:58

I would 99.9999% that is the reason why

John

SaltyNZ

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#2026628 1-Jun-2018 06:56

@2DegreesCare might know, but I do not, no; handsets are not really my area. Sorry!

iPad Pro 11" + iPhone 15 Pro Max + 2degrees 4tw!

These comments are my own and do not represent the opinions of 2degrees.

2degreesCare

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#2026671 1-Jun-2018 09:06

Hi @Spong

The delay for WiFi Calling on the Samsung Galaxy S7 is solely due to the delay in us getting the Android 8 upgrade to test. It is our highest priority Android 8 upgrade and as soon as we get the software from Samsung we will get it straight into testing. Apologies for the delay.

Thanks,

^POB

Linux

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#2034731 12-Jun-2018 23:30

2degrees Wi-Fi calling has worked fantastic while I was in Taiwan for 5 days.

When coming home via Hong Kong the Wi-Fi calling did not work at the airport but that is not a 2degrees issue

John

phrozenpenguin

841 posts

Ultimate Geek

#2036423 14-Jun-2018 10:50

Just got prompted to enable this using iPhone on 2Degrees. Seems I'm behind the times, I hadn't been prompted for an update before and keep my iPhone 7 up to date with iOS updates. Should be good when overseas.

2degreesCare

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#2036548 14-Jun-2018 14:38

Hi all,

Great news!! The Android 8 upgrade for the Samsung Galaxy S7 and S7 Edge is now available over the air and allows users to enable WiFi Calling.

Enjoy!

^POB

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