Orcon international performance

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Orcon international performance

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150 posts

Master Geek
+1 received by user: 1

#156703 13-Aug-2008 21:02

duncanblair:
The guys are reasonably confident things should be fixed overnight, however as with all technological faults this is a best guess. Whatever the outcome of tonights work I will let you guys know in the morning.

Nope, my internet is worse than ever, took 10mins to load geekzone. Sigh. This is so frustrating.

wonderferret

141 posts

Master Geek
+1 received by user: 17

Lifetime subscriber

#156712 13-Aug-2008 21:20

I agree. This is the worst performance I've had on Orcon...

and this is on a Platinum+ plan.

Modem is syncing at

DSL Status: UP

DSL Modulation Mode: ADSL2+

DSL Path Mode: INTERLEAVED

Downstream Rate: 18893 Kbps

Upstream Rate: 1020 Kbps

Downstream Margin: 6 db

Upstream Margin: 12 db

Downstream Line Attenuation: 21

Upstream Line Attenuation: 10

Downstream Transmit Power: 21

Upstream Transmit Power: 12

duncanblair

248 posts

Master Geek

Trusted

#156786 14-Aug-2008 08:57

Hi guys,

Apologies for the lack of update yesterday, I am in a pretty remote location, so getting reliable net has been a challenge!

The guys did some work on Tuesday night, but obviously did not fully resolve the problem.

The hardware was going to be completely changed out last night, so we would hope to see improvement today. Would like to hear from anyone who is still experiencing problems.

sparkee

38 posts

Geek

#156846 14-Aug-2008 11:15

To LA this morning.

To Auckland.

brookz

215 posts

Master Geek
+1 received by user: 17

#156849 14-Aug-2008 11:23

wonderferret

141 posts

Master Geek
+1 received by user: 17

Lifetime subscriber

#156866 14-Aug-2008 12:40

Definitly improved over yesterday

Lenovo

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motogpnz

112 posts

Master Geek

#156962 14-Aug-2008 16:32

Worst it's ever been...

pyronical

150 posts

Master Geek
+1 received by user: 1

#157125 15-Aug-2008 09:02

My speed hugely improved last night, although I still had spikes between 7-9pm. But not sustained slow speeds at least.

BazNZ

258 posts

Ultimate Geek
+1 received by user: 6

#157157 15-Aug-2008 10:40

This would be the worst speedtest performance I have had since being with Orcon on there Max/Max plan. WTF is going on ?

brookz

215 posts

Master Geek
+1 received by user: 17

#157166 15-Aug-2008 11:16

mm? :o

dan

1134 posts

Uber Geek
+1 received by user: 105

Lifetime subscriber

#157360 16-Aug-2008 09:58

not fixed for me, and i havent had international problems prior to this week for months.

this, combined with my new LLU service been unreliable is starting to wear pretty thin

Apple TV

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Kyanar

4089 posts

Uber Geek
+1 received by user: 1684

ID Verified

Trusted

#157603 17-Aug-2008 22:19

Hmm. I've got a pretty insulting result from Speedtest as well. I've got a 3.6Mb sync rate(!!!) down, with a 1.0Mb sync rate up (that's if I force ADSL1. If I let it sync at ADSL2+, it's a 1.0Mb down, 1.5Mb up sync!)

By contrast, here's my test against the Auckland server...

Combine with the static on my home line, and the "9-5 support" and I might just be availing myself of a switch back to Telecom (thanks to their insistence that their service is so great they don't need to lock you into contracts!)

duncanblair

248 posts

Master Geek

Trusted

#157637 18-Aug-2008 09:07

Kyanar:
Combine with the static on my home line, and the "9-5 support" and I might just be availing myself of a switch back to Telecom (thanks to their insistence that their service is so great they don't need to lock you into contracts!)

Hi Kyanar,

it sounds as though you may have a dodgy line given that you have static on it - this would be affecting your broadband performance, I would encourage you to log a fault.

Our support desk is open 8am - 10pm currently, not sure where you got the 9-5 from.

pyronical

150 posts

Master Geek
+1 received by user: 1

#157652 18-Aug-2008 10:22

Did you get a new title/promotion, Duncan? :P

My connection is back to normal, praise the gods.

duncanblair

248 posts

Master Geek

Trusted

#157717 18-Aug-2008 14:05

pyronical:
Did you get a new title/promotion, Duncan? :P

My connection is back to normal, praise the gods.

I wondered how long it would be before someone noticed :)

Yeah, moved my focus a bit from product management to communications - already spend half my day on here talking to you guys ;)

Still babysitting the product management role at the moment, and will still be on here as one of your points of contact.

Glad to hear your connection is back to normal.

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