I am getting Orcon connected on Friday but have a concern about Outlook not working properly

I can receive Email okay through my Orcon Email account, but it will not send. Works fine through my IPhone both sending and receiving

The sales person said it should work fine, the tech help person on the phone said it is because I am not connected yet and an Email inquiry just resulted in the help files being sent to me despite saying I was an expert user and had been through online help including changing my ports and turning my firewall off.

Can anyone confirm that I just need to wait until I am properly connected, as that is no problem

Penfald