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mike87

2 posts

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#139348 5-Feb-2014 17:32
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Hi people I hope i'm not doubling up on a topic already covered but i really really need help and im at my wits end and going round in circles. So here's my story: one week ago I got switched over to Orcon Unlimited VDSL. Everything seemed to work fine on first test with 42 ping/20 down and 8 up compared to Orcon ADSL which at its best was 13 down and 0.8 up. I then tested wireless as for the last week or two it had been slow and I had thought and hoped it was the router. It wasn't. I got same ping and upload but download ranged from 0.2-4. I test every hour or 2 and once or twice i got 10mb download straight after rebooting router but after half an hour or so its back to normal. Now i should ad that only one computer was connected and not downloading anything when i tested as all the other computers are too far away to connect without an extender. I have rung Orcon 4 times and the only advice they have given me is don't have a microwave too close to router (it isn't and not in between router and computer) dont connect too many devices (too far away to now, keep testing it and after being connected for 10 days ring back (no change yet). The next problem I am having is range. I did have a Linksys RE1000 extender in use but I wasn't told it isn't compatible and when I asked Orcon what extenders work the reply I got was 'I don't know ask somebody else'. Great help huh. So pleeeease help me if you know why just wifi is so unreliable when it never has been before and what extenrs can I use on VDSL. Oh and the router is a Netcomm NF4V.

Thanks People.

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FireEngine
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  #980899 5-Feb-2014 17:59
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mike87: Hi people I hope i'm not doubling up on a topic already covered but i really really need help and im at my wits end and going round in circles. So here's my story: one week ago I got switched over to Orcon Unlimited VDSL. Everything seemed to work fine on first test with 42 ping/20 down and 8 up compared to Orcon ADSL which at its best was 13 down and 0.8 up.

I did have a Linksys RE1000 extender in use but I wasn't told it isn't compatible and when I asked Orcon what extenders work the reply I got was 'I don't know ask somebody else'. Great help huh.


Just checked your line and can see the Netcmm is still synced at 21/8 so there isn't a fundamental issue with your VDSL service.

Sorry for how the "ask someone see" came over but the essence is we don't test extenders at all so the Contact Centre don't have any information at all to give you. The extender will sit on your LAN network though so it shouldn't need to be "compatible with VDSL" as such. 

As others have said though, they generally aren't a route to internet nirvana...




Regards FireEngine


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