Hi,

My new house build is getting near completion, and we've got a date now to move (early April, so a wee way off yet).

No service is currently at the new house, as it's new.  There is a green conduit from the chorus termination point on the street to the house laid by my builder already, so we should be fairly good to go.

At the new house, as the suburb is "fibre ready", it makes sense to me to go to a Fibre connection, although VDSL is also available.  I'm on an Orcon Genius plan now, so my understanding is that I can keep that modem for fibre, but would need to change for VDSL.  So, in my opinion, fibre will be easier for me anyway.  Obviously I'll need the OTN (hope I got that right!) installed etc; the house has RJ45 patching in place, so I'd be putting the OTN and the Orcon box in/near the RJ45 patching in the garage.  Presumably.

I started looking on the Orcon site for gearing up the move, and the "Move House" section of "My Orcon" doesn't seem to offer a choice of service, or a chance to select a different service.

Am I missing something here, or is that an oversight in the current process at Orcon?

I'd appreciate comments / feedback / suggestions from the Orcon staff that are here - and of course I can PM with account details and dates too if it'll help get this sorted out....

Ta!