After almost 6 months of an intermittent issue with my home line port,  I've decided to post in public to see if Snap finally realise how s*it their service has become....  I've had so many issues with them in the last couple of years its not funny, but I digress...


Anyway,  if someone calls my homeline from a spark/telecom line, it goes to a number is not in service recording,  and apparently its up to me to get Chorus to fix this,  even though I have no professional relationship with them,  I don't pay them a monthly fee to have a VoIP connection...  but apparently Snap are unable to discuss this with them because they don't do that...

Now I work for a company that provides a lot of VoIP services for various nationwide organisations, and we seem to manage to discuss these occassional porting issues with Chorus and get them sorted in 1-2 hours... yet Snap can't manage to do this in 2 weeks (and thats just this time)


Can anyone suggest a competent VoIP provider and/or ISP that I can switch to??


I think this may be the worst service I've ever experienced from a technical service provider,  and this is just the tip of the ice berg from them...