EDIT: RESOLVED on 09/02/2015

Hi all,

I'm trying to troubleshoot why data isn't working on my friend's Moto X. It's the XT1052 model, purchased from Digi/Parallel Imports, and she doesn't remember if it ever worked as she always had a WiFi connection.

Signal strength is full and tried enabling data while both on 3G and LTE but it doesn't work - Data is enabled but a connection is never established. I never see the "H"/"LTE" symbols and none of the applications are able to connect to the net.

We are able to make an receive calls and texts. WiFi works fine too.

Checked the default APN settings it picked up and they matched the 2degrees website.

Deleted the default APN settings and tried re-downloading them via the 2degrees site - installed the new settings, rebooted and still the same.

Ensured that the correct band is selected in *#*#4636#*#*

Tried factory resetting but it didn't make any difference.

Even flashed the latest official Moto X Android 4.4.4 ASIA factory image via fastboot but that didn't make any difference either.

Even tried a custom ROM - CM11, CM12 and crDroid but data still wouldn't work. Flashed back to the factory 4.4.4 image.

Spoke to a 2degrees customer service rep and they weren't of much help either, beyond verifying my APN settings and trying various variations.

I'm all out of ideas now. Would much appreciate if anyone has any other ideas, thanks.