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humvee

196 posts

Master Geek
+1 received by user: 6


#177046 20-Jul-2015 12:32
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Access to most sites intermittent or non existent. Google and Gmail came up for a while even though other sites like trademe still could not be accessed.

I can access your network status page ( and your website) from our snap connection - but not our spark connection

Now everything is back down 90%+ packet loss






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RalphFromSnap
776 posts

Ultimate Geek
+1 received by user: 168

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Snap Internet

  #1347758 20-Jul-2015 13:21
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Hey everyone,

Engineering has identified and isolated the root cause of the issue. We will continue to monitor and advise if further issues, however at this stage we should be back to normal.

We will advise here and on Twitter/Facebook and our website if anything further changes


Thanks

Ralph ^JOB




Snap

0800 BROADBAND (276 232)
www.snap.net.nz

@SnapInternet on Twitter
Snap Internet on Facebook

Our Social Media Team:
^RO Ricky - Technical Lead
^AT Ashleigh - Retail Marketing Coordinator



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