I have UFB connection with homephone via broadband. I have Uniden Dect & Siemens Gigaset cordless at my home.

Typically caller will never be able to hear my voice but I can hear them clearly. Every time I had to call them back by noting their caller ID (thanks this works).

I have called help-desk four times and every time first they reset remotely and then ask me to factory reset the Genius [with all my custom setting I need to redo it]. I checked my phone, battery, reset and re-plug as well. But the problem still remains. When talked to my friends who are with Orcon couple of them also said they have similar issues with home phone.  Who else face this problem? What is the solution?