I called up 2degrees tonight to enquire about a 20c account balance.

I was informed this was for an opt out text I sent yesterday. The text message which initiated this response from me said "Reply STOP to stop texts". No mention of any charge.

At no time have I contracted to receive any premium texts. The advertiser (a well known retail company) took the choice to send the text unilaterally.

Basically the upshot of the conversation with 2degrees is as follows:

1. They do not offer any option to block incoming premium texts

2. They do not offer any free of charge unsubscribe option

3. The CSR's attitude basically indicated they don't give a stuff and it's somehow my fault.

This is unacceptable and I'm investigating what avenues may be available to put an end to this racket.

Could other people who have been ripped off in this manner - whether by 2degrees or another mobile phone provider - or have any suggestions to contribute please contact me by PM.