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livealittle

75 posts

Master Geek
+1 received by user: 3


#204897 21-Oct-2016 18:59
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Have just noticed that on my wifi network (2 degress UFB with friztbox 7360) that on both my macbook using safari and on the samsung galaxy ph I can't seem to open Facebook.com.

 

Noticed this first on my ph last night and didn't think much of it until I tried on my macbook and same issue.  Tried on google chrome and same issue.

 

On my ph if I use data I can access so it has to be something to do with my 2 degrees connection/setting

 

 

 

Does anyone have any suggestions?

 

Thanks


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2degreesCare
1537 posts

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2degrees

  #1657588 25-Oct-2016 17:34
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Hi Everyone,

 

We have had a look in to this, and haven't found any apparent issues on our side.

 

If you are affected by this, instead of disabling IPv6, please message us with details, including your broadband customer number, the behaviour you are experiencing, your connection type and your location, so that we can collate information to aid further investigation. 

 

Disabling IPv6 can cause other issues in the longer run, so it's better to investigate and remedy than to just disable.

 

Thanks,

 

Ralph ^JOB

 

 


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