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MrGadget

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#235977 12-May-2018 08:49
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Having just arrived back from holiday, I have a bill with 5 incoming roaming calls and one outgoing call. All have a cost. The incoming calls were all unanswered - presumably went to voice mail (no messages left) and the outgoing went to an engaged number (in ignoring for one moment I was connected to WiFi and had “2degrees WiFi calling” at the top of my display for the outgoing call (possibly not for the incomings however).
Should the incoming calls be charged of unanswered?




Any comment made here is my own and should not be taken as that of my employer. 


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MrGadget

209 posts

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+1 received by user: 126

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  #2014520 12-May-2018 09:48
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Thanks. I can only assume these callers were routed back to voicemail as I had no messages left, so looks like I am up for those charges.
As for the outgoing call on WiFi calling, that’s worth a dispute, as these should be included within the NZ plan according to the website.




Any comment made here is my own and should not be taken as that of my employer. 


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