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Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Wifi calling has stopped working
rbt1950

14 posts

Geek


#259760 20-Oct-2019 11:03
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Hi
I have been using WiFi calling for about 5 months. (Singapore S9+ and Singapore Note 9, worked out of the box, no 2 Degrees configuration installed) Works fine in NZ, PNG.
Recently been in hospital where it worked with hospital wifi.
Now back home to our 2 Degrees broadband and it won't connect on my S9. My wife's Note 9 connects sporadically
Hàs anyone else had this happen recently?
Both phones had a Samsung security update a couple of weeks ago which smells like a possible cause.

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rbt1950

14 posts

Geek


  #2341070 20-Oct-2019 17:32
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Thank you. I called 2 degrees, and had an 8 minute talk to support. I tried a few of the usual things that I had already tried, switching on and off. Nothing seemed to help.

 

Then I realised that we had had a long call that was very clear, all while my 2 degrees mobile link was showing 1 or 2 bars. So I decided that maybe wifi calling was working, but the icon was off,

 

After the call I Goggled the issue, and found that after a recent update the icon seems to have disappeared, but wifi calling is actually working. (there was a side debate about whether the icon was useful or not!)

 

So I have concluded that there is no wifi calling problem, as NickMack suggests, but just another Samsung bug.

 

 

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