Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


getontoit99

85 posts

Master Geek
+1 received by user: 28

Lifetime subscriber

#274579 29-Aug-2020 15:42
Send private message

Bought a 2deg SIM and a $30 top-up voucher at the BP. Sent the top-up code by txt to 201.

 

Started using data then it was gone.

 

Phoned them and was told that I should have bought a data pack with my credit. Nowhere was this made clear in the process.

 

Because I didn't, $30 was gone in the blink of an eye. Apparently, without a pack, data costs 50c/megabyte.

 

They offered me one month of a $10/month plan for free as a consolation.

 

And whoever tells me this is normal, I don't care. I'm not a mind reader. Wasn't told and I think its BS to the point of a scam.

 

 

 

 

 

 

 

 


Create new topic

This is a filtered page: currently showing replies marked as answers. Click here to see full discussion.

Handle9
11927 posts

Uber Geek
+1 received by user: 9683

Trusted
Lifetime subscriber

  #2551983 29-Aug-2020 16:06
Send private message

getontoit99:

 

nickb800: Looking at this another way - how can they know what plan you want to go on? If they bought a $19 plan on your behalf as soon as you top up, and you wanted a $10 plan, then you'd be annoyed too

 

 

 

And this helps me how? Or was your post to make you feel good?

 

 

Were you asking for help?




freitasm
BDFL - Memuneh
80662 posts

Uber Geek
+1 received by user: 41090

Administrator
ID Verified
Trusted
Geekzone
Lifetime subscriber

  #2551995 29-Aug-2020 16:30
Send private message

All points made. Locking now because this will escalate.





Referral links: Quic Broadband (free setup code: R587125ERQ6VE) | Samsung | AliExpress | Wise | Sharesies 

 

Support Geekzone by subscribing (browse ads-free), or making a one-off or recurring donation through PressPatron.

 


Create new topic








Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.