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Ultimate Geek


# 169850 27-Mar-2015 23:20
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Hi, I am considering move to Slingshot naked VDSL,

I was with Slingshot before, pretty happy with the speed and service. But I do worry about VPN/SSH issues I had when I was with Slingshot before: I seems constantly got idle time out and drop the VPN SSH connection with my work VPN or ssh with Amazon AWS server when I was with Slingshot ADSL a couples of years back. I then had Spark for a year and couldn't recall had any VPN or SSH connection drop out  issue.

Just want to know anyone using VPN or SSH on slingshot and how is the experience in term of connection reliability?

I did had a master filter installed in my house a couple of years ago and form my ADSL modem status look like my house wiring is pretty good shape. So my question is: If the coper/wiring is good, and assume modem/router is configured properly, is there any specific reasons a VPN  connection is more reliable on one ISP compare to the other?

Extra information, there a quire a few people working remotely most of the time at the place I work, so the VPN config/service should be fine. On the other hand, I only do occasional remote work/check email, even that, keep drop connection will be annoying enough for me. 


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  # 1269362 27-Mar-2015 23:20
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Hello... Our robot found some keywords in your post, so here is an automated reply with some important things to note regarding broadband speeds.

 



 

If you are posting regarding DSL speeds please check that

 



 

- you have reset your modem and router

 


 

- your PC (or other PCs in your LAN) is not downloading large files when you are testing

 

- you are not being throttled by your ISP due to going over the monthly cap

 


 

- your tests are always done on an ethernet connection to the router - do not use wireless for testing

 


 

- you read this topic and follow the instructions there.

 



 

Make sure you provide information for other users to help you. If you have not already done it, please EDIT your post and add this now:

 



 

- Your ISP and plan

 


 

- Type of connection (ADSL, ADSL2, VDSL)

 


 

- Your modem DSL stats (do not worry about posting Speedtest, we need sync rate, attenuation and noise margin)

 


 

- Your general location (or street)

 


 

- If you are rural or urban

 


 

- If you know your connection is to an exchange, cabinet or conklin

 


 

- If your connection is to a ULL or wholesale service

 


 

- If you have done an isolation test as per the link above

 



 

Most of the problems with speed are likely to be related to internal wiring issues. Read this discussion to find out more about this. Your ISP is not intentionally slowing you down today (unless you are on a managed plan). Also if this is the school holidays it's likely you will notice slower than usual speed due to more users online.

 



 

A master splitter is required for VDSL2 and in most cases will improve speeds on DSL connections. Regular disconnections can be a monitored alarm or a set top box trying to connect. If there's an alarm connected to your line even if you don't have an alarm contract it may still try to connect so it's worth checking.

 



 

I recommend you read these two blog posts:

 



 

- Is your premises phone wiring impacting your broadband performance? (very technical)

 


 

- Are you receiving a substandard ULL ADSL2+ connection from your ISP?




I am the Geekzone Robot and I am here to help. I am from the Internet. I do not interact. Do not expect other replies from me.



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