Dish TV aerialBox T2200 Official Discussion

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65 posts

Master Geek
+1 received by user: 3

#1709101 25-Jan-2017 04:05

joshhill96:

BuckoNZ:

I haven't had that may issues with my 2200, however of late:

1) The unit can NEVER find the Update Server.

2) It's done some weird things like recording for extended periods of time 20+ hours, instead of stopping at the end of a show.

I will check to see if we are having a reported fault with the server. I'll pass the recording time issue to the developers to look into

Happened to be up this morning while box tried to do update check. I am also seeing the "can not connect to update server" message

Jase2985

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#1710228 26-Jan-2017 18:42

@joshhill96

What's up with the server's?

surfwatch

17 posts

Geek
+1 received by user: 3

#1710468 27-Jan-2017 09:44

I have had my box for six months now, apart from some setting adjustments, and one switch off necessary to reset, I have had no problems. So all good so far.

Jase2985

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#1712472 29-Jan-2017 20:44

Another issues ive just found, watching something via media streaming, and a program finishes recording and it pops up the message "recording saved sucessfully" and then it kicks you out of what your watching back to live TV. This really is unacceptable.

Jimmy22

377 posts

Ultimate Geek
+1 received by user: 40

#1712597 30-Jan-2017 08:54

It seems that is the new alternative to the box locking up and requiring a reboot. I like it comparatively.. but hopefully it is a temporary measure now they know the reason for the lockups and have a major re write in the works.

Jase2985

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#1712639 30-Jan-2017 10:04

how do you know they have a major rewrite?

I wish Josh was a bit more active like he was. Things seemed to get fixed a lot quicker. Havent had a update since beginning of November.

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BuckoNZ

136 posts

Master Geek
+1 received by user: 4

#1712646 30-Jan-2017 10:18

On a different topic, the update server issue appears resolved. Tried in the weekend and instead of being told the update server couldn't be found, it was something like no update file could be found.

Jimmy22

377 posts

Ultimate Geek
+1 received by user: 40

#1712648 30-Jan-2017 10:28

i was saying , obviously poorly, that i hope now they have pinpointed the lock up issue and made it kick out to live TV instead, that they work on a re write to fix it once and for all. If they had an easy fix it would have been done the first time . technically any change is a re write though by definition?

joshhill96

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#1713855 1-Feb-2017 12:07

Jase2985:

how do you know they have a major rewrite?

I wish Josh was a bit more active like he was. Things seemed to get fixed a lot quicker. Havent had a update since beginning of November.

Hi Jase and Everyone

I'm sorry about the lack of updates and activity on here, Iv'e been working heavily in the background on other matters, I am the only one allocated to the online support base on websites so things may take a little longer than expected.

I have tested the server from various places and it seems to be up and running,

I recommend you register your device on our form here. this will allow you to receive emails when we release new firmware as well as help us help you when it comes to contacting our support base on the phone or via the support email as your details will be stored.

I am unable to open this database, so i can provide general support but I can always chase up a team if you contact me via PM

Thanks,
Josh

Formerly worked at iStore NZ (Rest in Peace), Sky Network Television, Freeview, Apple, Spark New Zealand Trading Limited, DISH TV Technologies.

Travel Geek: Brazil, Chile, New Caledonia, United States, Fiji, Vanuatu, Australia, Cook Islands

glasssaab

2 posts

Wannabe Geek

#1714131 1-Feb-2017 19:58

I have had an arialBox T2200 for a few weeks now; I purchased it with an eye to replacing my HT9200DTR.
Overall I find the T2200 OK, the main thing is that so far it has reliably recorded all scheduled programs.

The one thing that does really bug me though, is that although I have specified low power mode, it wakes up each morning (I think around 1000) and stays in high power standby mode all day until it does a recording in the evening; even if I turn it on from standby and turn it off again it doesn't go into low power mode.

@Josh, can the behaviour of the unit with low power mode set be investigated for future firmware updates; or at least spin down the disk when in high power standby mode - it makes no sence to me that the unit constatly spins the disk in and form of standby mode?

Cheers.

Jimmy22

377 posts

Ultimate Geek
+1 received by user: 40

#1714137 1-Feb-2017 20:11

There is a setting to make it power down after a set time .. mine is on 3 hours and seems to power down directly after a recording on some occasions..dig a bit in your settings

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glasssaab

2 posts

Wannabe Geek

#1714690 2-Feb-2017 20:37

Thanks for the suggestion Jimmy; I will have another pass through the settings this weekend to see if I can find it.

Cheers.

Correction for previous post:

@Josh, can the behaviour of the unit with low power mode set be investigated for future firmware updates; or at least spin down the disk when in high power standby mode - it makes no sense to me that the unit constatly spins the disk in any form of standby mode?

joshhill96

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#1714874 3-Feb-2017 10:45

glasssaab:

I have had an arialBox T2200 for a few weeks now; I purchased it with an eye to replacing my HT9200DTR.
Overall I find the T2200 OK, the main thing is that so far it has reliably recorded all scheduled programs.

The one thing that does really bug me though, is that although I have specified low power mode, it wakes up each morning (I think around 1000) and stays in high power standby mode all day until it does a recording in the evening; even if I turn it on from standby and turn it off again it doesn't go into low power mode.

@Josh, can the behaviour of the unit with low power mode set be investigated for future firmware updates; or at least spin down the disk when in high power standby mode - it makes no sence to me that the unit constatly spins the disk in and form of standby mode?

Cheers.

I can certainly have a chat to the team about this, if you need to share more please feel free to PM me with more details.

Update: I have just seen your recent post update, will talk to the team based on that.

Formerly worked at iStore NZ (Rest in Peace), Sky Network Television, Freeview, Apple, Spark New Zealand Trading Limited, DISH TV Technologies.

Travel Geek: Brazil, Chile, New Caledonia, United States, Fiji, Vanuatu, Australia, Cook Islands

KiwiTT

123 posts

Master Geek
+1 received by user: 7

#1729786 4-Mar-2017 11:01

Looks like I may have to get this to replace my TiVo.

How does the EPG compare to the TiVo one.

I tried to watch the video but is has been marked 'private'

http://www.dishtv.co.nz/index.php?route=product/product&product_id=50

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Jase2985

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#1729913 4-Mar-2017 14:34

the EPG is the standard freeview one you get on any freeview tv. i find it slow.

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