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Forums › Freeview (DVB-T/DVB-S) › Loss of Wifi S8200 box
mandib

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#217782 12-Jul-2017 09:44
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My box did an automatic upgrade after losing power. No I have no wifi signal. I can not receive on demand. I can not load up the guide. When I go to the "Network Setup" it is showing that the wifi wireless is all connected and available yet no On Demand programming is available to me. What will happen if i do a factory reset? Will this fix this glitch? Will I lose all my library savings?

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Spyware
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  #1820076 12-Jul-2017 09:52
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Does the interface show an IP address assigned?? If so can you ping this address???




Spark Max Fibre using Mikrotik CCR1009-8G-1S-1S+, CRS125-24G-1S, Unifi UAP, U6-Pro, UAP-AC-M-Pro, Apple TV 4K (2022), Apple TV 4K (2017), iPad Air 1st gen, iPad Air 4th gen, iPhone 13, SkyNZ3151 (the white box). If it doesn't move then it's data cabled.



mandib

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  #1821217 12-Jul-2017 12:34
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Did a factory reset and that seemed to work.....this time. Thanks fir taking time to help. Appreciate it.

joshhill96
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  #1821278 12-Jul-2017 14:20
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Hi mandib 

 

If this issue happens again, please let our teams know, make sure you update to the latest firmware for the unit. 

 

Thanks

 

 




Formerly worked at iStore NZ (Rest in Peace), Sky Network Television, Freeview, Apple, Spark New Zealand Trading Limited, DISH TV Technologies. 

 

Travel Geek: Brazil, Chile, New Caledonia, United States, Fiji, Vanuatu, Australia, Cook Islands

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