Is IT support for companies "essential services"

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1101

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Uber Geek
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#268544 25-Mar-2020 11:05

With the lockdown, is IT support for companies an essential service ?
If a company server goes down or offline, are we allowed to go & fix the issue.

Had this just yesterday , it it had happened on Thursday , then what? (faulty network switch took down 1/2 their network, so 1/2 the satff couldn no longer get remote access )

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clinty

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#2446633 25-Mar-2020 20:18

Additional decisions and exemptions – updated 7 pm, 25 March 2020 ( from COVID19 - Essential businesses )

Critical support services to ensure businesses and workers can continue working from home are considered to be essential. This includes functions such as IT and Payroll.

The entities listed above can continue to operate premises but must put in place alternative ways of working to keep employees safe, including shift-based working, staggered meal breaks, flexible leave arrangements and physical distancing.

If you have any queries around essential services you can get in touch with our team at 0508 377 388 or email essential@mbie.govt.nz.

Clint

ResponseMediaNZ

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#2447092 26-Mar-2020 13:20

CMTechNZ:

Critical support services to ensure businesses and workers can continue working from home are considered to be essential. This includes functions such as IT and Payroll

FINALLY.... We get the recognition we deserve!!

Yes but please don't use this as a free for all to go and do NON ESSENTIAL WORK - this is still only for ESSENTIAL work