Telecom Y300 hard reset

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Yabanize

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#143914 1-May-2014 11:23

Hi, my friend has a Telecom y300 and is having all kinds of troubles such as the home screen and lots of other things stopping when she tries to use the phone. I told her to try a factory reset but she cant get into settings. I then looked online for how to get into the android recovery menu on this phone. The listed method for the huawei y300 was holding volume up and power together for 15 or so seconds until the menu come up. She tried that and the phone just turned on as normal. Is there a different way to do this on the telecom version of the y300? Im also wondering if something has gone really wrong with the flash

I didnt know to post this here or in the telecom forum

Thanks

NikT

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#1034700 1-May-2014 11:52

I'd normally suggest ADB reboot recovery, but since she can't get into settings to turn on USB debugging, that's a problem.

I would imagine the button combo for recovery mode just hasn't been executed correctly, as it can be a bit finicky on older devices (There's a nice blue Recovery Booting line on my Note 3 that makes things much easier).

Pull battery, resert. Hold both power & the applicable volume key (Usually the home key is required as well) until boot screen displays. Release power, continue holding volume key until the device boots into recovery mode. Failing that, try the other volume key for download mode & reflash device with Odin, ticking the erase data box in the process. This is assuming she's out of warranty, as a warranty repair would be preferable.

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Yabanize

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#1034730 1-May-2014 12:13

NikT: I'd normally suggest ADB reboot recovery, but since she can't get into settings to turn on USB debugging, that's a problem.

I would imagine the button combo for recovery mode just hasn't been executed correctly, as it can be a bit finicky on older devices (There's a nice blue Recovery Booting line on my Note 3 that makes things much easier).

Pull battery, resert. Hold both power & the applicable volume key (Usually the home key is required as well) until boot screen displays. Release power, continue holding volume key until the device boots into recovery mode. Failing that, try the other volume key for download mode & reflash device with Odin, ticking the erase data box in the process. This is assuming she's out of warranty, as a warranty repair would be preferable.

This is not a samsung phone Nik :P

NikT

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#1034737 1-May-2014 12:20

Yabanize:

This is not a samsung phone Nik :P

Oh right, I was thinking Galaxy Y for some reason.

In that case bin it, be a good mate and hook her up with something decent like a Moto G. :)

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old3eyes

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#1034739 1-May-2014 12:24

I reset my Mother-in-laws one several time before I finally found someone to permanently take it off my hands. From memory it was in the settings maybe Backup and Reset area. It wasn't too hard to find..

Regards,

Old3eyes

Yabanize

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#1034781 1-May-2014 13:14

old3eyes: I reset my Mother-in-laws one several time before I finally found someone to permanently take it off my hands. From memory it was in the settings maybe Backup and Reset area. It wasn't too hard to find..

The problem is she cant get to the settings menu, it all stops

So I was trying to tell her how to get the recovery menu up, but it didnt work

Yabanize

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#1034782 1-May-2014 13:15

NikT:
Yabanize:

This is not a samsung phone Nik :P

Oh right, I was thinking Galaxy Y for some reason.

In that case bin it, be a good mate and hook her up with something decent like a Moto G. :)

Hahahahah, yeah that would be nice but I don't really have any money at the moment

NikT

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#1034784 1-May-2014 13:18

It likely has a fastboot mode in lieu of Samsung's proprietary download mode. This can be used for command line software flashing, and will require a crash course in fastboot commands (fastboot flash [x], nice & straightforward really). Fastboot is pretty sweet.

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Yabanize

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#1034864 1-May-2014 14:58

NikT: It likely has a fastboot mode in lieu of Samsung's proprietary download mode. This can be used for command line software flashing, and will require a crash course in fastboot commands (fastboot flash [x], nice & straightforward really). Fastboot is pretty sweet.

Problem is cant get into settings or recovery :(

NikT

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#1034891 1-May-2014 15:23

Yabanize:

Problem is cant get into settings or recovery :(

Fastboot is a different mode. Hold power & volume down for fastboot (vs. volume up for recovery) for ~15 seconds. Device should freeze on the splash screen. According to the Googles, anyway. Then connect to PC & fastboot flash away.

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jeffnz

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#1034923 1-May-2014 15:44

Galaxy S10

Garmin Fenix 5