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bmj

bmj

6 posts

Wannabe Geek


#136524 29-Nov-2013 22:55
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Im hoping someone here can help.
I have a Telecom branded Huawei Ascend y300 that i want to use on 2 degrees network.
For six months i had no trouble, and then i sent the phone back to get repaired (It was then replaced).
Now i cant get a 2 degrees signal on it accept in a few areas of town. Definitely not at my house or work. ("no network available"
The sim works great everywhere on my old samsung s5 (with full bars) so im assuming the sims fine.
The phone works if i put in a telecom sim, but not a 'skinny' one (i thought they were one in the same?)
The obvious answer is just to switch to Telecom, but i use the 2 degrees $19 combo to call and text family in australia, and telecom dont have a deal as good.
I called 'telegistics' who fixed/replaced the phone, and as far as they are concerned, if the phone works with telecom sim, then its not faulty. Which is kind of fair enough, but a its a real pain.
Any help would be appreciated.
Thanks

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bmj

bmj

6 posts

Wannabe Geek


  #944957 3-Dec-2013 20:37
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UPDATE
Thanks for everyone who offered help and suggestions.
The answer in the end was that the phone itself was faulty. (diagnose by very helpful staff at both telecom shop and Telecom tech support)
Took it back to DSE and the swapped it.
Cheers


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