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wazzageek

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#233460 17-Apr-2018 10:12
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Hi All,

 

I've recently updated to Android 8.1 on the Nokia 5, and am finding that the screen stays on when on a call.

 

It's become really annoying as my chubby jowls keep turning other things on and off as the screen registers my checks as an input.

 

Any advice?  I'm loath to do a factory restart at this stage if I don't have to.  I haven't found anything in the settings, and my google-fu is failing me.  (All I could find was references to possibly the proximity sensors being incorrectly installed.

 

Cheers in advance.


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wazzageek

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  #1997783 17-Apr-2018 13:05
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Thanks for the CPU-Z suggestion.  And I'm an 1D10T - Google fu turned up a thread on the nokia forum - with the helpful code to get into the testing menu, I discovered that the sensor wasn't working at all.   So I tried the suggested reboot.  And now it's working.

 

Argh.

 

Cheers to all that have chimed in ... I'm off to reprimand for not rebooting first ...


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