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quickymart

14940 posts

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#282743 9-Mar-2021 14:18
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Afternoon,

 

I have a work provided Samsung mobile and I've setup my Exchange address in the Outlook Android app, no worries there, that works great.

 

However I also want to add a shared mailbox I have access to but can't figure out a way to do it from within the app.

 

Most of the pages I've found Googling it are to add an existing mailbox -which I've already done, I just want to add a shared mailbox (which I don't have the password to).

 

Can this be done? I found a couple of pages with walkthroughs but these were for the Apple version of Outlook, which didn't help me.

 

Thanks in advance :)


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GregV
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  #2670488 9-Mar-2021 14:42
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From Outlook, click your profile icon in the top-left, and then click the Envelope-with-the-plus icon.  You'll then be prompted which type of account you want to add, the 2nd option is "Add a shared mailbox".  Enter the email address, and you should be sorted.

 

EDIT - This is for 365-housed mailboxes.  I'm not sure it is an option if your mailboxes are on-prem


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