New SKY streaming devices

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378 posts

Ultimate Geek
+1 received by user: 30

#3124938 8-Sep-2023 10:21

pacificsurfer51

This is the first I have heard about the increase next year. Can you please advise where this info' is available.?

invisibleman18

1420 posts

Uber Geek
+1 received by user: 427

#3124940 8-Sep-2023 10:42

I think that was referring to the 12 month discount (roughly 10%) offered to people switching from Vodafone TV to Sky direct which will expire in April (12 months from the switchover). If you are one of those then if you login to your account on the Sky website you'll see what your price will be from April when the discount ends. I only have it for sport so currently paying $56.95 per month for starter plus sport, which becomes $63.98 from 18 April when the 12 months is up. You can probably get another discount then if you call and ask for one/threaten to cancel etc.

Fog

378 posts

Ultimate Geek
+1 received by user: 30

#3124945 8-Sep-2023 10:52

invisibleman18:

I think that was referring to the 12 month discount (roughly 10%) offered to people switching from Vodafone TV to Sky direct which will expire in April. If you are one of those then if you login to your account on the Sky website you'll see what your price will be from April when the discount ends. I only have it for sport so currently paying $56.95 per month for starter plus sport, which becomes $63.98 from 18 April when the 12 months is up. You can probably get another discount then if you call and ask for one/threaten to cancel etc.

OIC. Thanks for your help.

Silverdavid

11 posts

Geek

#3126184 11-Sep-2023 19:36

My sky pod has suddenly become extremely slow to the point it's almost unusable. Is anyone else suffering from this issue? There is nothing wrong with my network - 950mbs down, 100mbs up.

Just reset the device by disconnecting the power for 30 secs. Now running ok once more.

clayton

342 posts

Ultimate Geek
+1 received by user: 100

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#3126218 11-Sep-2023 21:23

There is going to be a subscription update next month Price Change 2023 (sky.co.nz)

SoHo will become part of our Sky Entertainment package from 1 October 2023. Any customer who subscribes to Sky Entertainment will now be able to access SoHo. Customers without Sky Entertainment can still subscribe to SoHo Channel for $9.99 p/mth.

Robbo68

5 posts

Wannabe Geek
+1 received by user: 4

#3126570 12-Sep-2023 15:54

I don't know if this has already been mentioned but on the New Sky Box if watching something on Planner that is still recording and you reach the live point it will kick you back to the start.

Particually annoying if you are several hours into say something like golf and instead of stopping when reaching the live point and letting you resume there, it takes you all the way back to the start.

Fairly certain on Mysky when you caught up it to live it would say end of recording but you could hit play and resume at that point.

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Raw127

19 posts

Geek
+1 received by user: 15

#3126616 12-Sep-2023 18:15

Robbo68:

I don't know if this has already been mentioned but on the New Sky Box if watching something on Planner that is still recording and you reach the live point it will kick you back to the start.

Particually annoying if you are several hours into say something like golf and instead of stopping when reaching the live point and letting you resume there, it takes you all the way back to the start.

Fairly certain on Mysky when you caught up it to live it would say end of recording but you could hit play and resume at that point.

@Robbo68. I totally agree that this is a real nuisance especially with long recordings.

Ross.

SheriffNZ

677 posts

Ultimate Geek
+1 received by user: 322

#3128401 16-Sep-2023 07:46

Hi all - currently on hold with Sky. Turned on my box to watch the rugby this am to find it can't find wifi (which it also say's it's connected to). Now, I don't really care if I have wifi or not. How do I skip this step to watch the rugby?

As I said, I'm hold with Sky now. They break into the hold music every minute to tell me the estimate wait time is 1-2 minutes (Great!). But they've also been telling me that for 17 minutes now...

Jiriteach

1139 posts

Uber Geek
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#3128402 16-Sep-2023 07:50

SheriffNZ:
Hi all - currently on hold with Sky. Turned on my box to watch the rugby this am to find it can't find wifi (which it also say's it's connected to). Now, I don't really care if I have wifi or not. How do I skip this step to watch the rugby?

As I said, I'm hold with Sky now. They break into the hold music every minute to tell me the estimate wait time is 1-2 minutes (Great!). But they've also been telling me that for 17 minutes now...

Reboot the box?

-- opinions expressed by me are solely my own. ie - personal

SheriffNZ

677 posts

Ultimate Geek
+1 received by user: 322

#3128404 16-Sep-2023 07:56

Jiriteach:
SheriffNZ:

Hi all - currently on hold with Sky. Turned on my box to watch the rugby this am to find it can't find wifi (which it also say's it's connected to). Now, I don't really care if I have wifi or not. How do I skip this step to watch the rugby?

As I said, I'm hold with Sky now. They break into the hold music every minute to tell me the estimate wait time is 1-2 minutes (Great!). But they've also been telling me that for 17 minutes now...

Reboot the box?

Tried turning it off which didn't work, but unplugging it seemed to. Thanks!

Wish the box was more "plug and play".

Wakeyboy

3 posts

Wannabe Geek
+1 received by user: 3

#3134339 26-Sep-2023 22:02

SKY have created a new topicid for feedback on the Planner.
https://www.geekzone.co.nz/forums.asp?forumid=106&topicid=307048
A few suggestions have been made, but I'm sure there are many more...

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quickymart

14945 posts

Uber Geek
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#3135342 26-Sep-2023 23:16

https://archive.ph/m9bBd >> oh dear 😮

Ramjet007

320 posts

Ultimate Geek
+1 received by user: 18

#3135350 27-Sep-2023 03:16

Has there been a recent update? My half-watched programs are no longer resuming from where I was watching (reverts to the start).

Watching a recorded program used to start at the 2min mark, now starts at the beginning.

siva992

80 posts

Master Geek
+1 received by user: 55

#3135351 27-Sep-2023 03:22

Y'all should just go back to the old box at this time. And those who bought it, I feel ya. I mean, just how long more are you gonna "give this a go"?

tstone

406 posts

Ultimate Geek
+1 received by user: 96

#3135354 27-Sep-2023 07:45

quickymart:

https://archive.ph/m9bBd >> oh dear 😮

The majority of those failures listed were the old Sky box and not relevant to this topic.

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