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Jnhassall

3 posts

Wannabe Geek


#311074 12-Dec-2023 06:16
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Hello all,

 

I’m using the most current software on the new-ish white Sky NZ box. 

 

The box (and not the TV) seem to be in a very detailed Audio Description mode, the remote is limited on it’s actions and green boxes are separating sections of the UX.

 

After 2 attempts at a soft reset, I’m completely lost and reaching out for help and advice!

 

The Audio Description is crazy.. literally reading out signing into each app, or stating a TV show is on channel 3, lasts 39 more minutes etc,etc 

 

Crucially..whilst I can hover over the MyHub button or use the MyHub button on the remote, I cannot use the standard select key and open Android settings.

 

Any advice on

 

     

  1. How to run a hard reset on the new box without a remote 
  2. Any combinations of remote keys pressed down to remove AD mode
  3. Any other ideas?  

 

 

 

Thanks.

 

 

 

 


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zxboy
26 posts

Geek

ID Verified

  #3170909 12-Dec-2023 07:52
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Looks like an accessibility option is on.

 

If you go to My Hub > Android Settings > Device Preferences > Accessibility (towards the end of the menu) you can see what's been enabled. There is also a shortcut (back and down held for three seconds) which can enable / disable some settings - that may be it.

 

 


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