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6 posts

Wannabe Geek

#192075 26-Feb-2016 08:56
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We are on Rural Broadband with an 80gb data limits. Since the rollout of the new sky we have noticed (perhaps purely by coincident) that at certain times our data gets chewed up at an alarming rate and we can't make it to the end of the month.




Does Sky randomly download data to the box with no user input? The data is being used whilst no one is at home and the only devices on and connected are the sky box and a Dlink dns320-L NAS Box.




If not I can eliminate this a a possible cause. Is there any software available to monitor which device is using which data on the network?







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Uber Geek

  #1499588 26-Feb-2016 09:46
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How fast is your broadband? It looks odd to me that there are consistently 499.0MB blocks, especially in some cases in a relatively short (~3 minute) period. You'd need to sustain somewhere around 20Mbps transfer rate to do that, which is easy enough on fibre but as you reference rural I suspect it's either RBI or ADSL.

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Wannabe Geek

  #1499591 26-Feb-2016 09:51
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It is 4G. Not sure of the exact speed but it is pretty fast.


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  #1499593 26-Feb-2016 09:54
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Unplug the box and see if it still happens, sky software updates should be OTA and not using data

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Uber Geek

  #1499594 26-Feb-2016 09:54
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Turn off the Sky decoder, see if it stop.

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Wannabe Geek

  #1499625 26-Feb-2016 10:24
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Sky box has been disconnected from the network all morning so I guess that eliminates that.




I'll try another forum now I know its not the sky box.

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  #1499636 26-Feb-2016 10:33
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The fact its 499 looks like it could be firmware. Do you have a smart phone that could potentially be trying (and failing) to update?

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  #1499638 26-Feb-2016 10:35
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This will be a pain, if you cannot find the MAC or IP address on the ISP report try turning off all your devices and turn them on one at a time to find the source device. Then look at the offending device to see what is happening

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  #1499895 26-Feb-2016 14:43
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499mb looks to me like your ISP just starts a new block for billing and tracking after 499mb.


As others have said, disconnect the sky box from your network and see what happens.

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