Modem = Spark HG630b
Problem = No connection to internet with either manual or automatic settings.
When we first got the skylink box everything would connect but only while the tv was on. If we switched the tv off and came back the next day the internet to the skylink box would be gone and I would have to reset everything the same way you do when you first set up the box. But eventually even that didn't work/ I even assigned an IP address etc for it and although it said connection was ok Ondemand would say no connection. Also something I have noticed is the skylink setup says in one of it's steps to select your network and don't forget passwords are case sensitive. Well I don't have that option on my screen only Automatic (DHCP) or Manual. Their picture shows actual network connections like what you would have if you were trying to connect to a modem.
Any chance this has anything to do with authentication mode, mines set to WPA-PSK/WPA2-PSK (and encryption mode is TKIP+AES)
I contacted sky and they said have you turned it off and on again (!!!??!!) Even though i gave them a detailed list of what I had tried to make it work. They have sent me a new skylink box but that it doing the same thing as the other one.
I have done a search on geekzone and found a few threads about this but no real solutions apart from resetting the skylink box which does nothing for me. Anything else I can try?
Sky said to get in touch with them if the new sky box didn't work but after their last helpful suggestion I wanted to see what the true experts thought.