channel upgrade service by remote

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rugrat

3108 posts

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Lifetime subscriber

#59240 30-Mar-2010 20:56

See there's a new service. Can add channel subscriptions by remote, channel 29. If go to channel blank screen and music, but after a while push red button comes up. Hope it uses a password or something as it could cause problems in some households. I went up to point where it listed subscriptions available and prices, no sign of password requirement up to that point.

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788 posts

Ultimate Geek

#313199 30-Mar-2010 22:18

I tryed it and it works with out password

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gareth41

742 posts

Ultimate Geek

#313251 30-Mar-2010 23:20

thats a bit dangerous, expecially if you have sky in a flat, how to stop the flatmates spending money on your sky account?

tstone

383 posts

Ultimate Geek

#313320 31-Mar-2010 08:00

This feature is available through the 'Active' menu button, menu option 5, which is really annoying me because option 5 was until the day before yesterday the option for the weather. I have got so used to pressing the combination of buttons to get the weather that now I find myself going to the Channel Upgrade screen each time I want to see the rain radar. A message appears saying that you are required to have the unit connected via phone line and you can't seem to cancel out of that. Why didn't they just add this new option to the bottom of the menu list (bad design if you ask me)?
Any other new features noticed? Is this a new firmware upgrade?

cws82us

788 posts

Ultimate Geek

#313338 31-Mar-2010 08:39

It's not only mysky that's got it. It's everone.

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cws82us

788 posts

Ultimate Geek

#313677 1-Apr-2010 01:14

Lastest update sky have now took the servers offline so they can fix it up

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manaia

272 posts

Ultimate Geek

#313730 1-Apr-2010 09:29

cws82us: Lastest update sky have now took the servers offline so they can fix it up

They take the application down for a couple of hours every night (midnight to 2am) for subscriber data updates.

manaia

272 posts

Ultimate Geek

#313755 1-Apr-2010 10:11

tstone: This feature is available through the 'Active' menu button, menu option 5, which is really annoying me because option 5 was until the day before yesterday the option for the weather. I have got so used to pressing the combination of buttons to get the weather that now I find myself going to the Channel Upgrade screen each time I want to see the rain radar. A message appears saying that you are required to have the unit connected via phone line and you can't seem to cancel out of that. Why didn't they just add this new option to the bottom of the menu list (bad design if you ask me)?
Any other new features noticed? Is this a new firmware upgrade?

You're right - it is annoying to change the Active menu order. I think that the thinking is that the Active menu has two types of functions: important system functions (setup, on demand, upgrade) that 'should' go at the top and lesser services (games and weather) that can go lower.

If you have no phone line you should be able to hit the 'go back' key to get out of the error message. Hitting the Active key on the remote should ditch the Upgrade app and take you straight back into the EPG.

There hasn't been a firmware update as the Upgrade app is a standalone piece of software, even though it looks like the MySKY EPG.

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cws82us

788 posts

Ultimate Geek

#313817 1-Apr-2010 12:11

manaia:
cws82us: Lastest update sky have now took the servers offline so they can fix it up

They take the application down for a couple of hours every night (midnight to 2am) for subscriber data updates.

o i see

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tstone

383 posts

Ultimate Geek

#313885 1-Apr-2010 14:06

manaia:
tstone: This feature is available through the 'Active' menu button, menu option 5, which is really annoying me because option 5 was until the day before yesterday the option for the weather. I have got so used to pressing the combination of buttons to get the weather that now I find myself going to the Channel Upgrade screen each time I want to see the rain radar. A message appears saying that you are required to have the unit connected via phone line and you can't seem to cancel out of that. Why didn't they just add this new option to the bottom of the menu list (bad design if you ask me)?
Any other new features noticed? Is this a new firmware upgrade?

You're right - it is annoying to change the Active menu order. I think that the thinking is that the Active menu has two types of functions: important system functions (setup, on demand, upgrade) that 'should' go at the top and lesser services (games and weather) that can go lower.

If you have no phone line you should be able to hit the 'go back' key to get out of the error message. Hitting the Active key on the remote should ditch the Upgrade app and take you straight back into the EPG.

There hasn't been a firmware update as the Upgrade app is a standalone piece of software, even though it looks like the MySKY EPG.

Thanks and yes I tried again last night and hitting the Active key or the Sky button brings you back to where you were, so not a biggie and I'm sure I will get used to the new order of things. Also noticed that on Channel xx (whatever the channel number is that you can also use to select the upgrade channel function) in the EPG the text of the channel name over-runs the column containing the channel name. It appears that testing was a bit lax on this occasion.

Handsomedan

7304 posts

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#313920 1-Apr-2010 15:14

My worry is that one day some clown is going to be at my house and decide to order the movie package or worse - the Rugby channel.

I have neither and my interest in those channels is zero. Needs password protection

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trig42

5816 posts

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#314547 4-Apr-2010 07:50

Can you unsubscribe from channel packages from this screen?

cws82us

788 posts

Ultimate Geek

#314550 4-Apr-2010 08:03

No u cannot

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trig42

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#314790 4-Apr-2010 20:28

Bah. Clever Sky, make it easy to spend more money, hard to stop spending it...

JonnyCam

643 posts

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#315965 7-Apr-2010 22:43

Handsomedan: My worry is that one day some clown is going to be at my house and decide to order the movie package or worse - the Rugby channel.

I have neither and my interest in those channels is zero. Needs password protection

Can you block individual channels on standard sky digital?
(I know you can on HDi)

cws82us

788 posts

Ultimate Geek

#315969 7-Apr-2010 22:49

JonnyCam:
Handsomedan: My worry is that one day some clown is going to be at my house and decide to order the movie package or worse - the Rugby channel.

I have neither and my interest in those channels is zero. Needs password protection

Can you block individual channels on standard sky digital?
(I know you can on HDi)

on mysky hdmi you can still access it even when the channel is block.

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