MySky+ Sky button cut sound

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mentalinc

3229 posts

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#95408 3-Jan-2012 08:46

Hi All

I've noticed an annoying issue with MySky+. Not sure if it happens on other versions I'm sure it does...

When browsing the guide with the audio playing in the background or the image in the top right corner the sound works fine.

The problem occurs when exiting the guide it appears to lose sync with the signal for a split second causing the sound to cut out and in as it switches back to what is already playing in the background.

I'd understand if I was changing to a different channel but when staying on the same channel this shouldn't happen should it?

Anyone else notice this?

Thanks

CPU: AMD 5900x | RAM: GSKILL Trident Z Neo RGB F4-3600C16D-32GTZNC-32-GB | MB: Asus X570-E | GFX: EVGA FTW3 Ultra RTX 3080Ti| Monitor: LG 27GL850-B 2560x1440

Quic: https://account.quic.nz/refer/473833 R473833EQKIBX

dclegg

2806 posts

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#563933 3-Jan-2012 10:16

mentalinc:

Anyone else notice this?

It happens for us, but its never really concerned me that much. Just one of those design "flaws" we've learnt to accept.

JonnyCam

643 posts

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#564027 3-Jan-2012 15:00

I have the background audio set to live tv, and does the same thing when exiting out of the guide / planner.

P1n3apqlExpr3ss

853 posts

Ultimate Geek

#564028 3-Jan-2012 15:07

Never been bothered to figure out what was causing it but yes I experience a similar issue as well. Doesnt really bother me too much as it fixes itself within a few seconds

tangerz

625 posts

Ultimate Geek

#564341 4-Jan-2012 14:08

Our MySky HDi has always done this. Not really a problem for me :)

As to why it happens, my guess is that while in the guide or planner, live pause is not buffering the channel you "playing" in the background, (ie. once you exit you cannot 'rewind' to what was showing while in the guide/planner), but on exit it starts buffering again. I would say the audio skip is simply the switch from unbuffered to buffered material.

Had a Freeview box once that caused our subwoofer to 'thump' quite loudly every time you changed channel. Now that really was annoying. Changed from optical connection to analog and that stopped it :)

mentalinc

3229 posts

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#564453 4-Jan-2012 20:00

Glad I'm not the only one then.

Does seem like a bug when the guide is exited the signal is resynced instead of continued.

CPU: AMD 5900x | RAM: GSKILL Trident Z Neo RGB F4-3600C16D-32GTZNC-32-GB | MB: Asus X570-E | GFX: EVGA FTW3 Ultra RTX 3080Ti| Monitor: LG 27GL850-B 2560x1440

Quic: https://account.quic.nz/refer/473833 R473833EQKIBX