I have an issue with my phone (Lumia 800), where to the reciever, my voice becomes distant (like talking on a speaker phone from accross the room). This only becomes aparent when I use it leant, on my sholder (as to talk without hands). Trying to return it at Dick Smith has resulted in responses such as "maybe you're not suppose to use it that way" and "maybe you should buy a bluetooth headset", overall a general reluctance to send it away.
I plan on sending it to Nokia care (thank god its a Nokia!), which will hopefully resolve the issue, but I generally wanted to ask:
Do you think it is unresonable to expect my cell phone to work properly, leant on my sholder (ie between my ear and sholder, to talk hands free), provided I am not obstructing the speaker or mic?