Phone is virtually MUTE

Forums › Mobile handsets › Phone is virtually MUTE

soudager

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Wannabe Geek

Topic # 17203 16-Nov-2007 20:51

This phone is not available in most parts of the country I live in (i.e; India). I live in Bangalore and I bought this model from Calcutta about 8 months ago. This shows my passion for Panasonic phones, and I have always used a Panasonic phone eversince. Now, I cannot know when a phone call is coming in, because I can't hear the phone ring. It's like my phone is in the vibration mode all the time......... I have tried everything I could, to get it to work, also I have tried MASTER RESET. It still isn't working. So many friends call me and I don't even know when they do. I will have to keep seeing my cell again and again to find if there are any unanswered calls.
Please help.
Thanks
Soudager

[Moderator edit (the ever snippy tonyhughes): Moved thread to "GSM"]

tonyhughes

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Reply # 95568 16-Nov-2007 20:55

So you have a Panasonic phone you bought from Calcutta because you cant get it in most parts of India, and you use it in Bangalore, and are asking on the Vodafone New Zealand forum why its on mute?

soudager

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Wannabe Geek

Reply # 95570 16-Nov-2007 21:00

Is that an insult to injury.

I have been trying to find a solution to the problem my phone has given me. And in order to find a solution, I am sending the write up to every corner, so I can find a solution somehow.

I hope you understand this, and possibly extend a helping hand.

tonyhughes

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Reply # 95572 16-Nov-2007 21:08

Just pointing out in my own special way that you are in the wrong forum (I shall move it if you cant confirm a Vodafone New Zealand connection), and 'Panasonic' doesnt mean much....

Is it a GSM cellphone?
Or a 2.4GHz cordless phone?
What model is it?
You say 'virtually mute' which implies some volume, but then say 'I can't hear the phone ring' which implies no volume?

Help us to help you, and give us some more detail of the product and the problem.

freitasm

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Reply # 95573 16-Nov-2007 21:09

I don't think Tony wanted to add insult at all.

First he points out correctly that you are using a mobile phone in India but asking a question on a forum dedicated to New Zealand. It's important to note that not all models you have there are known or available here so help would be minimal.

Then there's the fact you didn't even tell us what model is this! How can you expect people to help you if you don't provide information?

I recommend you take this phone to a repair centre immediately because if a master reset didn't solve the problem it's most likely a fault with the phone.

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soudager

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Wannabe Geek

Reply # 95576 16-Nov-2007 21:16

Thanks for your reply.

I bought this phone because I have always used Panasonic phones evenrsince I have started using cell phones.

It is a GSM phone, called Panasonic VS6. And the problem it has is that it doesn't ring when you call me. So, I won't even understand if someone is trying to reach me unless I open the phone (it's a flip phone).

I understand I am perhaps in the wrong forum, however, I am writing to all forums across the globe so I can find a solution somehow. And yes, there is not a Panasonic Service Center near here, so I am rendered helpless.

Any clue that can get my phone to work will be highly appreciated.

Thanks again.

soudager

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Wannabe Geek

Reply # 95577 16-Nov-2007 21:25

Did you reply to my earlier post detailing the phone's model?

if yes, then I haven't received the answer here. Can you kindly post it again.

Thanks a lot.

tonyhughes

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Reply # 95578 16-Nov-2007 21:28

soudager: Thanks for your reply.

Anytime.

I bought this phone because I have always used Panasonic phones evenrsince I have started using cell phones.

You may want to rethink that strategy if you keep having problems with them.

It is a GSM phone

Ok, the Vodafone forum is in the 'Forums New Zealand' section. I moved this thread to the GSM forum in the 'Mobile' section.

called Panasonic VS6. And the problem it has is that it doesn't ring when you call me. So, I won't even understand if someone is trying to reach me unless I open the phone (it's a flip phone).

If you are following the instruction book, have set a normal ringtone, have set the volume to high, and any ringing options to 'ring' or 'ring once' or 'ascending' or 'vibrate and ring' (anything with 'ring' in it really...) and have not set any other functions that would conflict with ringing (like a profile with muting, a mute key, a bad downloaded ringtone etc) then you probably have a faulty phone. If under warranty, return to authorised service centre. If not under warranty, best to replace phone.

I understand I am perhaps in the wrong forum

Definitley the case if you are not writing about services provided by Vodafone New Zealand Ltd.

, however, I am writing to all forums across the globe so I can find a solution somehow

Big task, and a bad idea. There are hundreds of thousands of forums worldwide. I would stick to the ones that deal with phones, GSM, and panasonic.

And yes, there is not a Panasonic Service Center near here, so I am rendered helpless.

What is wrong with postal service or courier/DHL/UPS etc....

tonyhughes

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Reply # 95579 16-Nov-2007 21:30

soudager: Did you reply to my earlier post detailing the phone's model?

if yes, then I haven't received the answer here. Can you kindly post it again.

Thanks a lot.

All your posts, and all our answers to them, are on this page. We just moved the page, we didnt create a new one.

Cheers