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54 posts

Master Geek
+1 received by user: 8


Topic # 225668 29-Nov-2017 16:38
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Can you claim a repair on a rooted 23 month old Galaxy S5 with a stuffed screen (so hardware problem) under the CGA? Been knocked back under warranty.

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750 posts

Ultimate Geek
+1 received by user: 454


  Reply # 1910721 29-Nov-2017 19:19
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If the screen is faulty that's highly unlikely to be anything to do with the fact the phone has been rooted. If it went as far as the Disputes Tribunal you would almost certainly win.




"War is an ugly thing, but not the ugliest of things. The decayed and degraded state of moral and patriotic feeling which thinks that nothing is worth war is much worse. The person who has nothing for which he is willing to fight, nothing which is more important than his own personal safety, is a miserable creature and has no chance of being free unless made and kept so by the exertions of better men than himself."
- John Stuart Mill


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Uber Geek
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  Reply # 1910746 29-Nov-2017 20:40
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If it's clearly and obviously a hardware problem to someone who's not an expert in phones, rather than a software problem, then probably. 





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721 posts

Ultimate Geek
+1 received by user: 6


  Reply # 1910816 30-Nov-2017 06:40
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Best thing to do is just unroot your phone and when you get it back root it again





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