sO YOU WANT TO BUY A FONE FROM TELECOM AYE WELL don't. The operator's don't know anything most of the time coz whenever you have any questions to ask them and ask them questions and you have to ring them up again they will say say something totally different. Because Telecom's 027 phones don't have any sim cards the fones function by themselves with some help from telecom whenever you have run out of money on your fone YOU CAN'T RECIEVE ANY TEXTS. Also when you have forgotten you lock code on your phone and take it into your telecom dealer they will take it away to be reset they may charge up to 75.00. But luckily you have another option which is to take it into a Mobile fone repair shop (that's the name of the shop) which costs allot less which is 27.95 including gst. So that should be able to cover it. If you have any queries about the telecom phones please don't hesitate to reply to this message. Goodbye