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Topic # 97669 19-Feb-2012 20:35
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Hi everyone, 

I'm having a huge amount of trouble with my nokia E71. This notification keeps popping up saying "phone memory full, cannot perform operation" (or something like that). Therefore i cannot send or receive texts because my phone memory is full. I have also used this phone for emailing and i have deleted all emails from it so i am very confused. 

Now the phone has just froze and won't move from the frozen screen. How do i resolve this issue or clear my phone memory? Please help! Thanks so much.

KC 

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  Reply # 583570 19-Feb-2012 20:49
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Have you thought about deleting some of the SMS?

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  Reply # 583574 19-Feb-2012 20:50
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I'm guessing you've never upgraded the phone firmware? If so, that's the first step. Memory management was horrible in the earlier v100.x firmware, but was much improved in the V300 and V400 firmware. V500 is the latest.



 
 
 
 




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  Reply # 583753 20-Feb-2012 10:49
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Yes i have deleted all messages on the phone in the inbox and outbox and also deleted all emails. I now cannot receive emails or send any txts. 

How do i upgrade the firmware? I am a bit of a rookie at this technology business but i find all of you very helpful.  

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  Reply # 585830 23-Feb-2012 17:32
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Download OVI suite from www.nokia.com

Plug the phone into your computer via the usb cable and it will let you know if there is any software updates avaliable


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