Needing help with recovering a locked Facebook account please

Forums › Social networks, social media and tools › Needing help with recovering a locked Facebook account please

cmcf359

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#302781 20-Dec-2022 11:03

Hi team,

I’ve been locked out of my Facebook account due to them ‘needing to confirm my identity’. I’ve submitted the required documents and now I’m stuck on a message that says ‘thank you for your help, we’ll take a look at the documents you submitted and get back to you if we require more information’. It’s incredibly frustrating as I have clients and my business page all attached to my account and I’ve now been locked out for 4 days.

Any help would be much appreciated!

Thank you in advance team 🙏🏻

xpd

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#3012235 20-Dec-2022 11:10

Noone here can help. Facebook do take their time at unlocking accounts IME, its just a waiting game....... and don't be surprised if they say they're not releasing it - seen that happen before.

XPD / Gavin

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hsvhel

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#3012304 20-Dec-2022 12:18

Other than submitting the required details, you will need to wait it out.

They move at the speed of smell to complete these things

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alasta

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#3012308 20-Dec-2022 12:23

This really should serve as a warning to those who are highly dependent on Facebook. You have no support if something like this happens.

I heard an anecdote some time ago about a business overseas whose marketing strategy was based around Facebook advertising. They were spending $100k a year until Facebook suddenly cut them off for no reason. Noone at Facebook would talk to them despite the amount of lost revenue.

xpd

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#3012326 20-Dec-2022 12:32

I do question their methods at times....... years ago, kids got chicken pox. I took pic, put it on my FB, no issue raised.... wife copied photo and put on her FB, photo was removed for nudity and she was warned. Yet still nothing happened to me....

XPD / Gavin

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hsvhel

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#3012357 20-Dec-2022 14:13

xpd:

I do question their methods at times....... years ago, kids got chicken pox. I took pic, put it on my FB, no issue raised.... wife copied photo and put on her FB, photo was removed for nudity and she was warned. Yet still nothing happened to me....

Lol, i made a comment on a friends pic of a huge spider

"Forget fly spray, just burn the house"

Account suspended, reason: Inciting violence/rioting behaviour.......

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#3012409 20-Dec-2022 16:36

@cmcf359 Only Facebook can sort this out

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xpd

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#3012410 20-Dec-2022 16:37

Linux: Only Facebook can sort this out!

Not sure why you thought someone on Geekzone could

We be geeks. Geeks rule :D

Hey, who knows, maybe someone from FB hangs out here.... ;)

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XPD / Gavin

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MadEngineer

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#3012581 20-Dec-2022 21:27

I helped someone with this a few months ago. When I say helped, they’d already done all the right things but felt if I tried somehow my magic touch would make it work. It didn’t.

They had submitted a scan of their passport and other documentation but after waiting the required time it was declined. They lost their Facebook account along with multiple groups/pages they’d started under it.

You're not on Atlantis anymore, Duncan Idaho.

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#3013744 24-Dec-2022 11:32

I've got a similar problem with a band page I set up on Facebook. I lost admin access to it about 8 months ago. All requests for help have been ignored so I've given up on FB.