Jase2985: The important thing to know is she has a cathedral ceiling where the heat pump is, and to me this is where the issue lies, heat goes up and stays up, hence it takes ages to heat.

i would almost suggest pointing the vanes at the ground instead of across the room to try and encourage a flow of air through the room.

lissie: ... we use a small desk fan in the room which makes a noticeable difference. 
...

• it can mix the hot air from the heater with the cooler air closer to floor level.
• it can break up convection patterns that are reducing the effectiveness of heating. The faster air moves then the faster it can transfer heat to colder surfaces like windows thereby causing greater heat loss from the room. Typically cold air drops from the window then hot air moves to the ceiling. This can create a circulation pattern that increases heat losses at the windows (or other cold spots) and increases the movement of hot air to the ceiling. Blowing air across (e.g. towards the coldest window/wall) or against (e.g. heater under a window or by the coldest external wall in a room) this air flow can break it down.

lissie: 

That said I don't want to run a heater 24/7 as some suggest in this thread - if you have to run a HP 4 x longer than a regular heater to warm a room - there is no savings in power to be had. 

The more I look into it there seems something very odd in the HP/heating industry.   Some people with 2 HPs running 24/7 report power bills for under $200 - others have reported huge power bills. There is something odd going on.