Heat Pump service

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3puttssuck

745 posts

Ultimate Geek
+1 received by user: 54

#236137 19-May-2018 12:06

We are about to replace 2 heat pumps. On one of the quotes, they have offered a 5-year Annual Service Plan for $1074.

Plan includes,

Indoor units,

Clean & Sanitize filters, fan blade & heat exchangers

Flush drain tray & test drain hose & condensate pump.

Tighten electrical terminals.

Check performance is to manufacturers specifications.

Check & test controls.

Outdoor units.

Clean drain tray, fan blades & heat exchangers.

Tighten electrical terminals.

Check performance is to manufacturers specifications.

I feel this seems reasonable, what do others think of this offer.

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RickW

302 posts

Ultimate Geek
+1 received by user: 57

#2018907 19-May-2018 12:44

My dad is a heatpump tech and he says that servicing them is a waste of money 99% of the time. If the indoor fan or outdoor fans are noisy get a tech out. Apart from that clean the filter once every couple of weeks and make sure the outdoor units have adequate room for airflow eg no plants within half a meter of them and your fine.

timmmay

20858 posts

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#2018920 19-May-2018 13:03

I watched the technician do the service once. All he did was:

Check the temperature coming from the indoor unit using an IR thermometer (should be around 50 degrees right at the heat pump exit apparently)
Cleaned the indoor unit filters
Sprayed the indoor unit with some kind of liquid to sanitise
Hosed the outdoor unit

I can do that - I clean the filters every three months and that's plenty, there's not much dust in there even though we use them a lot. I never had them back. It's been about 3-4 years since I had the last service and it was fine.

My oldest heat pump is 9 years old, a Daikin, but it had the outdoor unit internals replaced under warranty because it started making weird noise. We also moved it from one room to another. The Fujitsu Nocria is 6 years old, probably never been serviced, works fine.